Unknown Company in Sydney is seeking a Service Desk Coordinator to act as the operational hub of a busy IT support workplace. You will oversee the daily flow of the Service Desk, triaging, prioritising, and allocating requests to engineers, while balancing workloads and monitoring service levels.
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The role requires experience in MSP settings, strong organisational and communication skills, and the ability to work with PSA or ticketing platforms.
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📌 Service Desk Coordinator - MSP Operations & Client Support (Parramatta)
🏢 seek.com.au
📍 Parramatta
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