Job Description

Junior ICT Business Development Executive – Graduate Opportunity

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PI NETWORK is a Melbourne-based ICT service provider delivering end-to-end technology solutions to small and medium-sized businesses.

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Our services include business internet and fibre connectivity, business networks and Wi-Fi, managed IT services, Microsoft 365, cloud phone systems, CCTV, alarms, intercoms, access control, commercial displays and complete ICT fit-outs.

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We support customers across hospitality, retail, education, professional services, property, warehousing and multi-site business operations.

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Due to continued growth, we are looking for a motivated Junior ICT Business Development Executive to join our team in Hawthorn East.

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About the Role

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This is an entry-level business development chance suitable for a recent graduate or early-career candidate who wants to build a long-term career in ICT and technology sales.

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Previous ICT sales experience is not essential. We provide structured product training, sales coaching, technical support and practical customer experience.

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We place greater importance on attitude, reliability, resilience, communication skills and willingness to learn.

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You will initially focus on researching potential customers, starting conversations, identifying basic business needs, arranging meetings and maintaining accurate follow-up records.

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As your product knowledge and sales capability develop, you will gradually take responsibility for customer meetings, proposals and smaller sales opportunities.

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Key Responsibilities

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- Research and identify potential small and medium-sized business customers
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- Contact prospective customers through phone calls, emails, LinkedIn, referrals, networking and face-to-face visits
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- Introduce PI NETWORK's products and services clearly and professionally
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- Understand customer requirements and identify potential ICT opportunities
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- Arrange qualified customer meetings for senior sales and technical team members
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- Attend customer meetings and site visits
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- Prepare meeting notes and follow-up actions
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- Maintain accurate customer and opportunity records in the company CRM
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- Follow up leads, meetings, quotations and outstanding customer actions
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- Assist with proposals, quotations and sales documentation
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- Learn PI NETWORK's complete product and service portfolio
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- Participate in product training, sales coaching and role-play sessions
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- Gradually manage smaller sales opportunities independently
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- Work towards agreed activity, meeting, pipeline and sales targets
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What We Are Looking For

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We are more interested in your attitude, work ethic and potential than the number of years you have worked in sales.

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The successful candidate will demonstrate:

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- A strong work ethic and willingness to learn
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- A proactive, reliable and responsible attitude
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- Confidence in communicating with new people
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- Willingness to make outbound calls and approach potential customers
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- Resilience and the ability to handle rejection
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- Strong follow-up habits
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- Good organisation and time-management skills
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- Clear written and verbal communication
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- Ability to listen, ask questions and understand customer needs
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- Ability to accept feedback and improve
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- Genuine interest in technology and business solutions
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- Personal accountability for agreed tasks and deadlines
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Experience and Qualifications

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Recent graduates and early-career applicants are encouraged to apply

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Previous experience in sales, customer service, retail, hospitality, telecommunications or business development is advantageous

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Qualifications in business, marketing, commerce, communications or ICT are advantageous but not essential

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Professional written and spoken English is required

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Mandarin or Cantonese language skills will be highly regarded

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A valid Australian driver licence is preferred

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Applicants must hold valid Australian working rights

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What We Offer

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- Base salary of $60,000–$75,000, depending on experience and capability
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- Superannuation in addition to the base salary
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- Sales commission and performance incentives
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- Structured ICT product and sales training
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- Technical and presales support
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- Direct exposure to real business customers and ICT projects
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- Regular coaching and performance feedback
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- Clear career development and salary progression opportunities
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- Potential career progression includes ICT Solutions Sales Executive, Account Manager, Business Development Manager or Sales Team Leader.
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Training and Probation

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You will not be expected to independently design or sell complex technical projects from your first day.

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Our senior sales and technical teams will assist with customer meetings, solution design, proposals and project handover while you develop your capability.

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A probationary period of up to six months applies, with a formal performance review after the first three months.

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Performance will be assessed based on reliability, attitude, completion of agreed sales activities, CRM records, follow-up quality, product knowledge, customer communication and ability to apply feedback.

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This role will not suit someone who is uncomfortable with outbound customer contact or expects to rely only on incoming enquiries.

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📌 Junior ICT Business Development Executive - Graduate Opportunity (Williamstown)
🏢 PI NETWORK
📍 Williamstown