Job Description

We are seeking a Medical Secretary to join our orthopaedic surgery practice in Lismore, NSW. This is a part time role, with approximately 20 hours a week, working from a medical practice in Lismore. The days required are Mon, Wed and Thurs, with hours/days to be confirmed with the selected candidate.

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This position will suit someone who has experience as a medical receptionist or previous admin role - organised, productive, and thrives in a busy environment. Excellent communication skills, attention to detail, and a warm, patient-focused approach are essential. While the role offers independence, you will be working closely with our Practice Manager.

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Key Responsibilities:

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- Book appointments, modify schedules and manage patient records.
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- Respond to telephone, email and in-person enquiries in a timely and courteous manner.
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- Liaise with surgeon, hospitals, referrers, and patients with professionalism and efficiency.
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- Use practice management software to maintain accurate and timely records.
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- Assist with billing, payment collection, Medicare claims, and administrative processes as required.
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- Ongoing general admin tasks, such as scanning, faxing, sorting mail, medical supply orders.
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- Set up and manage the day-to-day smooth running of the surgeon's rooms when in Clinic.
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- Maintenance and development of the practice's systems and processes.
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What We're Looking For:

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- Experience as a medical secretary preferred, but training will be provided to the right candidate (orthopaedics or surgical discipline an advantage).
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- Familiarity with medical software (e.g. Gentu) and other Office software applications.
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- Strong organisational and time management skills.
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- Excellent communication skills, with a compassionate and professional demeanour.
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- Proven ability to collaborate and communicate effectively with patients, doctors, staff and other practices.
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- High attention to detail and accuracy is essential.
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- The ability to problem solve and resolve issues as they arise.
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The role will be based in Lismore NSW. The right candidate must have some flexibility to accommodate the surgeon and practice needs.

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The successful applicantis required tohave full working rights in Australia and will be asked for relevant documentation during the recruitment process.

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Note: Only successful applications will be contacted for further discussion on the role.

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📌 Medical Secretary (Part Time) (Lismore)
🏢 seek.com.au
📍 Lismore