Job Description

Operational Leadership

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- Oversee the daily operations of the e-commerce fulfilment area to ensure orders are processed accurately and dispatched on time.
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- Monitor workflow and quickly address operational issues or bottlenecks.
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- Ensure warehouse processes and operational standards are consistently followed.
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- Maintain high standards of warehouse organisation, safety, and housekeeping.
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Fulfilment Operations

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- Coordinate daily picking, packing, and dispatch activities.
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- Oversee returns processing and spare parts fulfilment.
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- Ensure stock handling accuracy and correct order preparation.
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- Manage competing operational priorities and respond quickly to urgent requests.
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- Lead and support a team of approximately 4–6 warehouse operators.
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- Train and guide team members on warehouse processes and best practices.
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- Provide transparent direction and ensure team productivity and accountability.
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- Lead by example through active participation in daily warehouse operations.
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📌 warehouse team leader (City of Kingston)
🏢 Hr Partners
📍 City of Kingston