Job Description

This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

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About Hilton Melbourne Little Queen Street

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Hilton Melbourne Little Queen Street combines a historical building with modern luxuries! This stunning hotel, in the heart of Melbourne's CBD, features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and 5 meeting & event spaces.

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About the role

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As the Events Coordinator, you will be responsible for creating accurate and comprehensive event orders that support the successful delivery of all events. You will play a key role in delivering exceptional experiences, handled with care and attention to detail, ensuring our guests, key account holders, and clients enjoy a memorable and seamless experience. Specifically, you will:

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Create and distribute highly detailed and accurate event orders

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Be the first point of contact for the client to work on all details for their meetings, events and weddings

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Conduct site inspections of the hotel with clients

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Deal with clients in a warm, friendly but productive way, always displaying professionalism and thereby ensuring conversion and repeat business.

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Update and maintain accurate account profiles in the database systems e.g. Delphi.FDC

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Create and develop successful customer partnerships ensuring client retention

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Liaise with key internal departments and our AV supplier to ensure events are carried out effectively and to a high standard

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When possible,



be there when your client/s check-in so that the continuity of service is always there and that you are around to answer any queries

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Invoice the clients pre-and post event

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Maintain accurate accounts and invoice records efficiently

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Have a good working knowledge of cultural differences, so that we always know how best to respond to requests and can anticipate needs

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Develop and maintain a broad range of product knowledge about the hotel

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What are we looking for?

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Previous experience working in hospitality for at least 1 year

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Excellent verbal and written communication skills

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Excellent organisational and administration skills with attention to detail

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Proficient in meeting room set-ups, audio visual and other support services

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Well-presented and work well under pressure

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It would be advantageous if you had previous experience in a similar hotel role or have worked with Delphi.FDC in the past.

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What will it be like to work for Hilton?

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At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:

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Worldwide travel discounts at unbelievable rates for you and your friends and family!

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An annual salary of $72,741.50 + super

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Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few

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A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

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📌 Event Coordinator (Victoria)
🏢 Hilton Hotels & Resorts
📍 Victoria