Job Description

We are seeking an organised and proactive Dispatch Coordinator to join our team. In this full-time position, you will play a key role in coordinating daily despatch operations, ensuring customer orders are accurately prepared, scheduled, and delivered on time.

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All Purpose Pumps is medium-sized privately-owned company of approx. 160 team members, and has been operating since 1989. With a passion for quality pump solutions and systems, we partner with plumbers, fire sprinkler contractors, builders, building managers, and consultants across a variety of industries.

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All Purpose Pumps (APP) has dedicated modern offices and manufacturing facilities in both Hoppers Crossing and Corio, Victoria.

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This is a permanent, full time (40 hours per week) ongoing role with RDOs and regular overtime and competitive pay based on experience.

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Working closely with warehouse, production, transport providers, and customers, you will be responsible for maintaining smooth logistics processes while delivering exceptional service.

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About the Role

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We are seeking an organised and proactive Dispatch Coordinator to join our team. In this full-time position, you will play a key role in coordinating daily despatch operations, ensuring customer orders are accurately prepared, scheduled, and delivered on time.

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All Purpose Pumps is medium-sized privately-owned company of approx. 160 team members, and has been operating since 1989. With a passion for quality pump solutions and systems, we partner with plumbers, fire sprinkler contractors, builders, building managers,



and consultants across a variety of industries.

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All Purpose Pumps (APP) has dedicated modern offices and manufacturing facilities in both Hoppers Crossing and Corio, Victoria.

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This is a permanent, full time (40 hours per week) ongoing role with RDOs and regular overtime and competitive pay based on experience.

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Working closely with warehouse, production, transport providers, and customers, you will be responsible for maintaining smooth logistics processes while delivering exceptional service.

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Key Responsibilities

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- Coordinate and schedule daily dispatch activities in Microsoft BC.
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- Process customer orders and delivery documentation accurately.
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- Liaise with transport providers to ensure timely deliveries.
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- Monitor order status and proactively communicate updates to customers and internal stakeholders.
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- Prepare shipping paperwork, delivery dockets, manifests, and freight documentation.
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- Maintain accurate inventory and despatch records.
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- Resolve delivery and freight issues in a timely and qualified manner.
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- Support warehouse and operational teams to achieve service and delivery targets.
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- Ensure compliance with workplace health and safety requirements.
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About You

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To be successful in this role, you will have:

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- Previous experience in a dispatch, logistics, transport, warehouse coordination, or customer service role.
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- Strong administrative and organisational skills.
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- Excellent communication and stakeholder management abilities.
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- High attention to detail and accuracy.
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- Ability to prioritise tasks and work effectively in a fast-paced environment.
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- Proficiency in Microsoft Office applications, particularly Outlook and Excel.
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- Experience using ERP, warehouse management, or transport management systems will be highly regarded.
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What We Offer

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- Stable, full-time employment.
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- Competitive hourly rate.
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- Supportive and collaborative team environment.
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- Opportunities for professional development and growth.
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- On-the-job training and ongoing support.
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Further Information

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- Applicants who are shortlisted will receive a call from our team to briefly discuss their application
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- Interviews will be conducted face-to-face at our Hoppers Cross Office for those shortlisted for interview
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- All applicants will be required to provide copies of their trade qualifications and certificates/licences, and must have Full Australian Working Rights
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- Any offers of employment will be conditional on the successful completion of a pre-employment medical assessment, including drug & alcohol screening
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ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

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Talent/recruitment agency involvement is not required.

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📌 Dispatch Coordinator (Williamstown)
🏢 All Purpose Pumps
📍 Williamstown