Responsibilities: As a Service Advisor, you will be the key link between our customers and our skilled technicians. Your responsibilities will include:
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Service Advisor in the day to day running of the service department.
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Greeting customers and understanding their service needs
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Conducting vehicle inspections and providing accurate cost estimates
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Explaining recommended services and repairs to customers
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Scheduling appointments and managing service timelines
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Keeping customers informed about the status of their vehicles
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Handling customer inquiries and concerns with professionalism
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Completing manufactures training requirements
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Requirements: To succeed in this role, you should have:
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Titan DMS, Podium or Triage experience (not essential)
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Previous experience in automotive service advising
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Strong communication and interpersonal skills
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Knowledge of vehicle systems and maintenance
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Ability to thrive in a fast-paced, team-oriented environment
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Proficient computer skills for scheduling and record-keeping
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What We Offer:
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Competitive salary and performance-based incentives
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Ongoing training and career development opportunities
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A positive and collaborative work environment
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Employee discounts on services and products
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📌 Service Advisor (Central Coast Council)
🏢 Central Auto Group
📍 Central Coast Council
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