Job Description

Hilton Hotels & Resorts - Surfers Paradise QLD

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Before you get started...Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

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Why you'll love working for Hilton!

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Access to the world's best Team Member Travel Program with highly discounted rates

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Discounts of up to 25-50% on products and services in participating Hilton outlets

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Comprehensive training and support for your new role

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Access to Hilton University training, offering more than 3000 learning programs

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Extensive range of career development opportunities

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What will you be doing?

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A Front Office All Rounder truly influences the first impressions of our Guests and are responsible for performing the following tasks;

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Welcoming and fulfilling the check-in process for Guests and group arrivals

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Completing the check-out process for departing guests using the hotel systems

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Welcoming our executive guests in the executive lounge, providing warm and friendly service

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Providing support in concierge, managing guest's luggage and showing guests to their rooms

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Managing effectively and efficiently guest requests

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Maximizing sales revenues through up selling and marketing programs

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What are we looking for?

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Calm, productive, and organized with great attention to detail

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Excellent personal presentation and communication skills

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Ability to multi-task while maintaining a positive attitude when working with a Guest

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Computer literate and able to navigate through Company systems

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Travel the world and grow your career with Hilton

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📌 Front Office All Rounder (City of Gold Coast)
🏢 Hilton Hotels & Resorts
📍 City of Gold Coast