Job Description

Technology Support Coordinator

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Full time | Technology Services

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We're looking for a customer-focused Technology Support Coordinator to provide Level 1 and Level 2 IT support across a modern Microsoft and business technology environment. You'll troubleshoot technical issues, support users, manage devices, assist with onboarding and offboarding, and contribute to technology projects and continuous improvement initiatives.

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Key Responsibilities

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- Provide Level 1 & 2 technical support to end users.
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- Support Microsoft 365, Windows, Intune, Entra ID, and Autopilot environments.
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- Deploy and manage laptops, mobile devices, and endpoint services.
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- Troubleshoot hardware, software, network, and access issues.
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- Work with vendors and stakeholders to resolve incidents and improve services.
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- Support technology projects, upgrades, testing, and documentation.
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About You

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- Experience in a Level 1/2 Service Desk or IT Support role.
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- Strong Microsoft 365, Windows, Intune, and endpoint management skills.
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- Excellent troubleshooting, communication, and customer service abilities.
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- Ability to manage competing priorities and take ownership of issues through to resolution.
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- Relevant IT qualifications and Microsoft certifications are advantageous.
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This is an excellent opportunity to join a supportive team, work with modern technologies, and further develop your IT career.

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📌 IT Support Technician (Victoria)
🏢 Talenza
📍 Victoria