Job Description

Reports to: Head of Retail

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Team & Relationships: Noosa Store Team, Marketing & Partnerships Team, Production Team, Warehouse Team

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About Budgy Smuggler

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Budgy Smuggler is an Australian brand proudly built in Manly (NSW) with a mission to have a pair of Smugglers on every beach in the world. We sell swimwear, apparel, and a bold sense of fun, with quality products, quick turnaround, and a unique personality that doesn't take itself too seriously.

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Role Purpose

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The Noosa Heads Store Manager is more than just a retail leader; you're the face of Australia for thousands of locals and tourists walking through our doors each week.

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This is your chance to represent one of Australia's most iconic brands at one of its most famous beaches. Your mission is to bring the Aussie spirit to life in-store: laid‐back charm, larrikin humour, and an unforgettable customer experience that keeps people smiling long after they've left.

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You'll split your time between leading the Noosa store four days a week and spending one day out in the community, connecting with surf clubs, schools, local businesses, and partners to strengthen our roots in the Noosa lifestyle.

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Key Responsibilities

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Noosa Store Operations

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- Lead the Noosa store to create a retail experience as vibrant and fun as the brand
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- Keep shelves stocked with fresh designs and weekly drops
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- Recruit, train, and inspire a passionate casual team who proudly wear the brand
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- Plan rosters around weather, events, and seasonal traffic: Noosa is always buzzing!
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- Act as the eyes and ears of the store, reporting wins, challenges, and feedback weekly to head office
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Be the Face of Budgy (& Australia)

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- Deliver best‐in‐class customer service that leaves people grinning
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- Keep the store looking schmick and sales pumping
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- Know the product range inside‐out and help customers find their perfect pair
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- Create memorable moments through in‐store events and brand activations
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Build the Noosa Community

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- Spend one day per week out in the community meeting local legends, surf clubs, schools, restaurants, fitness groups, sports clubs
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- Partner with the Retail and Marketing teams to plan pop‐up events and activations
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- Grow the Budgy community through authentic local connections
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What We're Looking For

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- A genuine love for summer, Budgy Smuggler, and all things Aussie
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- 2+ years of retail leadership experience, ideally in fashion or lifestyle brands
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- A magnetic personality that draws people in and keeps them coming back
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- Strong leadership, communication, and problem‐solving skills
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- Event or community engagement experience (bonus)
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- Thrives in dynamic, high‐energy environments
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What You'll Love

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- Being the face of Budgy Smuggler at one of Australia's most famous beaches
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- Leading a fun, down‐to‐earth team that backs each other
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- Creative freedom to bring the store and brand to life
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- A role that's part retail, part community engagement, all Aussie spirit
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📌 Retail Store Manager - Noosa Heads
🏢 Budgy Smuggler
📍 Noosa Heads