Job Description

STEPS | Cairns | Casual | Job Readiness Trainer

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About the Role:

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At STEPS, we're a purpose-driven not-for-profit creating real change in our communities. We believe everyone deserves the chance to grow towards a brighter future.

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The Work Mates program focuses on empowering participants to build confidence, develop practical employability skills, and achieve meaningful employment outcomes. It provides long-term and personalised employment coaching to youth and adults with an NDIS plan, and delivers tailored, hands-on support.

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This a casual position based at our Cairns site, perfect for someone wanting flexibility and balance without compromising on purpose.

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What You'll Do:

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- Support individuals to identify goals and overcome barriers
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- Coach participants in resumes, job searching, and interview skills
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- Deliver engaging, person-centred job readiness training
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- Develop confidence, social skills, and workplace readiness
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- Connect with employers and advocate for participant opportunities
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- Track progress and maintain accurate, confidential records
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What Makes This Role Unique:

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- People-focused - you're working with participants, not just in front of them
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- Purpose-driven - focused on real employment outcomes
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- Community connection - you'll build strong relationships with participants, referral agencies, and local organisations
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- Impact through relationships - your success is measured in trust, engagement, and watching participants grow in confidence and capability
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About You:

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- Genuinely passionate about supporting people with disability
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- Outstanding interpersonal skills and natural ability to build rapport
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- Strong communication skills, with the ability to explain concepts clearly and adjust your style to suit different learners
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- Naturally empathetic, patient, and able to connect with people from all walks of life
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- Proactive and solutions-focused, always looking for ways to remove barriers and create opportunities
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What You Bring:

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- Certificate III (or higher) in a relevant field, or equivalent experience
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- Current Working with Children card (blue card) and NDIS Worker Screening (yellow card)
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- NDIS Worker orientation module
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Why Join STEPS?

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- Be part of a values-driven organisation making real community impact
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- Work in a collaborative team environment
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- Ongoing learning and development opportunities
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- Make a genuine difference to people's lives every day
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📌 Job Readiness Trainer (Cairns Regional)
🏢 STEPS
📍 Cairns Regional