Job Description

Front Desk Coordinator / Administrative Assistant

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Location: Melbourne- Northern Suburbs
n Employment Type: Full time / Part-Time

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We're looking for a warm, organized and proactive Front Desk Coordinator to become the welcoming face of our busy dental practice.

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This is a front-of-house role with a variety of administrative responsibilities, as well as some general assistant duties to help keep the practice running smoothly. We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

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About the Role

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- Greeting patients and creating a welcoming experience from the moment they arrive.
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- Answering phones and responding to patient enquiries.
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- Managing appointment bookings and coordinating the daily schedule.
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- Processing payments, Medicare and health fund claims.
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- Maintaining accurate patient records.
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- Liaising with dentists, dental assistants and the wider team.
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- Assisting with general administrative tasks and day-to-day practice operations.
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- Providing occasional assistance to the clinical team when required (non-clinical duties).
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About You

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- Previous reception or front desk experience (dental or medical experience is highly regarded but not essential).
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- Outstanding customer service and communication skills.
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- Excellent organizational and time management abilities.
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- Strong attention to detail.
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- Confidence using computers and practice management software.
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- A positive, can-do attitude and willingness to help wherever needed.
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- The ability to remain calm and professional in a busy environment.
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What We Offer

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- A supportive and friendly team culture.
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- A modern, well-equipped dental practice.
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- Ongoing training and development.
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- A varied role where no two days are the same.
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- The opportunity to grow within the practice.
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If you enjoy building relationships with patients, take pride in being organised, and love working as part of a close-knit team, we'd love to hear from you.

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📌 Front Desk Coordinator / Administrative Assistant (Victoria)
🏢 seek.com.au
📍 Victoria