Job Description

About the Role

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Due to continued growth, our Morayfield clinic is seeking a permanent part-time Receptionist to join their team, working approximately 20 hours per week across Monday to Friday.

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This role offers variety across the week, with the successful candidate required to have flexibility to support clinic opening shifts from 7.15am and closing shifts until 6.30pm.

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As the first point of contact for our patients, you'll play a vital role in creating a welcoming and professional experience while helping ensure the smooth day-to-day operation of the clinic. This is a fantastic opportunity for someone who enjoys working with people, thrives in a busy healthcare environment, and is looking to build a long-term career within a growing allied health organisation.

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You'll join a supportive administration team and work alongside a multidisciplinary group of clinicians, helping deliver exceptional service to our patients and community.

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Key Responsibilities

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- Welcoming patients and managing front desk reception
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- Answering phone and email enquiries
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- Scheduling and managing appointments
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- Processing Medicare, HICAPS and EFTPOS transactions
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- Managing referrals and clinic correspondence
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- Data entry and maintaining accurate patient records
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- Invoicing and debtor management
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- Diary management and appointment coordination
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- End-of-day reconciliation
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- Stock ordering and general clinic administration
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- Providing day-to-day support to clinicians and the wider clinic team
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About You

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- Friendly, professional and approachable
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- Highly organised with strong attention to detail
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- Confident using computers and learning new systems
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- Able to multitask and prioritise in a fast-paced environment
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- A solid communicator who enjoys helping people
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- Reliable, proactive and a team player
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- Passionate about delivering exceptional customer service
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Desirable Experience

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- Previous reception, administration or customer service experience
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- Experience within allied health, medical or healthcare administration
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- Exposure to HICAPS, Medicare billing or practice management software (advantageous but not essential)
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Why Join Sports & Spinal?

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- Supportive and collaborative team culture
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- Ongoing training and professional development
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- Career progression opportunities across a growing organisation
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- Team social events and celebrationsEmployee discounts on Sports & Spinal services
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- Opportunity to make a meaningful difference in patients' healthcare journeys
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About Us

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Sports & Spinal has been providing exceptional physiotherapy and allied health services across South East Queensland for over 30 years. We are passionate about helping our patients achieve their goals while fostering a workplace culture built on teamwork, growth, innovation and genuine care.

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Our values guide everything we do:

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- Respect All
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- Innovate for the Future
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- Collaborate & Grow
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- Be Memorable
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- Show the Love
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If you're looking for a rewarding administration role within a supportive healthcare team, with opportunities to grow and develop, we'd love to hear from you.

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📌 Receptionist | Morayfield (Queensland)
🏢 Sports and Spinal Group
📍 Queensland