Reservations Lead: Elevate Guest Service & Revenue (New South Wales)

Reservations Lead: Elevate Guest Service & Revenue (New South Wales)

21 Aug
|
West Hq
|
New South Wales

21 Aug

West Hq

New South Wales

Job Description

Novotel Sydney West HQ is seeking an Assistant Manager to join the Reservations team. You will support day-to-day operations, ensure effective reservation processes, and help optimize room inventory to maximise hotel revenue.

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Reporting to the Reservations and Revenue Manager, you will coach Reservations Agents, handle escalations, and work under pressure with meticulous attention to detail while driving guest satisfaction and upselling opportunities.

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📌 Reservations Lead: Elevate Guest Service & Revenue (New South Wales)
🏢 West Hq
📍 New South Wales

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