Job Description

Medical Receptionist — Specialist Practice, St. George Private Hospital, Kogarah

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Part time | Long-term opportunity

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We're a small, close-knit specialist medical practice at St. George Private Hospital looking for an experienced Medical Receptionist to become a permanent trusted part of our front-desk team.

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We're specifically looking for someone who:

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Has solid, hands-on experience as a Medical Receptionist in a healthcare setting — you know how a medical practice runs and can hit the ground running

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Is exceptionally reliable — someone we can count on to show up, follow through, and be a steady presence for our patients and our team

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Communicates brilliantly — warm and reassuring with patients, clear and professional with doctors and colleagues, confident handling sensitive conversations (including financial consent)

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Is looking for long-term stability, not a short-term role.

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What you'll be doing

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Welcoming patients and creating a calm, professional first impression

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Managing our appointment schedule, including rescheduling and cancellations

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Handling patient enquiries and explaining financial consent for consultations and procedures clearly and sensitively

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Maintaining accurate, up-to-date patient records and files

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Processing referrals and results, and ensuring correspondence reaches referring doctors promptly

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General office support — scanning, supplies, and assisting the medical team as needed

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Upholding strict confidentiality of patient medical and financial information at all times

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What you'll bring

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Proven experience as a Medical Receptionist or in healthcare customer service

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Excellent interpersonal and communication skills

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Strong organisational skills and the ability to juggle multiple tasks calmly

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Proficiency with medical practice management software (Gentu) and Microsoft Office

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Flexibility to help cover staff absences when needed

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A genuine commitment to patient care

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What we offer

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A supportive, team-oriented culture where your contribution is genuinely valued

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Real job security and the opportunity to grow with a practice that invests in its people

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📌 Medical Receptionist (New South Wales)
🏢 Dr. Jessica Robertson
📍 New South Wales