Job Description

Clintons Toyota is on the lookout for a career-driven and experienced Service Advisor that is looking to join an award-winning team!

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Who are we?

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With over 75 years of service to the Macarthur Region, Clintons Toyota is a proudly family-owned dealership known for delivering outstanding customer experiences. As part of the 4K Automotive group, we're committed to innovation, excellence, and the ongoing development of our team members.

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Key Responsibilities:

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- Be the first point of contact for customers, delivering exceptional service from booking through to vehicle collection.
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- Manage customer enquiries, service bookings, and daily appointments.
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- Liaise with the Workshop Controller to ensure vehicles are completed on time and customer expectations are met.
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- Prepare accurate service estimates and explain recommended work and associated costs.
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- Keep customers informed throughout the repair process, including any changes to timing or costs.
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- Coordinate future bookings to maximise workshop efficiency and customer satisfaction.
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- Resolve customer concerns professionally and efficiently.
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- Deliver vehicles back to customers, clearly explaining the work completed and any associated charges.
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- Complete all administrative tasks in line with dealership procedures and manufacturer warranty requirements.
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Working Hours

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Monday to Friday: 7:30am – 5:00pm

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Saturday mornings: 7:30am to 12pm. Paid at overtime rates on a rotating roster

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The right candidate will have:

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- Current or previous experience as an Automotive Service Advisor.
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- A valid NSW drivers licence
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- Outstanding communication, customer service and negotiation skills.
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- Robust time management and organisational skills
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- Confidence using computer systems and completing administrative tasks accurately.
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Why Join us?

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4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

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- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
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- Staff referral bonuses and team perks
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- Ongoing career development through internal training and manufacturer-accredited programs
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- Employee Assistance Program (EAP)
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Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub

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- Only shortlisted applicants will be contacted.
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- Applicants must reside in Australia and hold full working rights.
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We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.

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📌 Service Advisor (Campbelltown)
🏢 Clintons Toyota
📍 Campbelltown