Woods & Co Recruitment is partnering with a well-established Australian technology business seeking an experienced Helpdesk Team Leader to lead a high-performing support team and drive service excellence.
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You will coach and mentor staff, manage daily operations, monitor KPIs and escalate complex issues while collaborating with internal teams to continually improve customer outcomes and operational processes.
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📌 Helpdesk Team Leader -- Drive Service Excellence & Growth (City of Kingston)
🏢 Woods
📍 City of Kingston
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