Job Description

The Role: For this entry level position in our Customer Connect Team you will need great computer skills, a can-do attitude and understand the importance of delivering exceptional customer service. Based in our Burleigh Heads Officeyou will be first point of contactready to handle calls from a diverse customer base regarding their insurance claims (call centre style).

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Hours Available:

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This is a full-time position working eight-hour shifts. Shift times may vary each week and will fall between 7:00 am and 7:00 pm, so flexibility across these hours is required.

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What's on Offer:

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- Support, training and guidance from an experienced manager
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- Work for an established, innovative and fast paced construction company
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- Permanent long term career opportunities
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- The opportunity to join an organisation with an exciting future
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- Assist local communities with insurance claims
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- A positive and rewarding team culture
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- Permanent long term career opportunities
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- Up to date technology and a modern office environment
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- Supportive, social and cooperative team
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About You:

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- Drive, energy and a can-do attitude
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- Strong customers service background
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- Have experience in a quick-paced environment
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- Willing to learn and looking for a career
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- Confident and professional phone mannerExcellent communication and interpersonal skills
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- Ability to work well under pressure and achieve goals
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- Strong computer literacy in MS Office and databases.
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- Positive attitude and a desire to go above and beyond for our customers
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- Background in a call centre or office setting advantageous, however not essential
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Additional information

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- Full time & Part Time Position available
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- Immediate start with a well-established company
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- Permanent long term career opportunities
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📌 Contact Centre Representative (City of Gold Coast)
🏢 Global 360
📍 City of Gold Coast