Job Description

CROSS Asia Pacific – North Rockhampton QLD

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Office Administrator: Accounting Business

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Rockhampton, QLD | Full-time

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CROSS Recruit are recruiting on behalf of a well-established local accounting business for an Office Administrator to join their team. This is a front-of-house and back-office combined role, ideal for someone who's confident with clients and has a good comprehension of numbers.

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About the role:

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You'll be the first point of contact for clients walking through the door or calling in, alongside handling day-to-day financial administration. The business runs on a personal, family-oriented approach with clients, so remembering names and building genuine rapport matters here as much as accuracy on the books.

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What you'll be doing:

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- Greeting clients and managing front-of-house enquiries with warmth and professionalism
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- Processing financial administration tasks using accounting and practice management software such as Xero, ATOmate and MYOB
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- General Microsoft Office administration (Word, Excel, Outlook)
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- Supporting the accounting team with day-to-day client and office needs
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- Maintaining accurate records and following up on outstanding items
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Requirements

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What their looking for:

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- Accounting or financial administrative experience highly regarded
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- Experience with accounting software such as Xero, ATOmate and MYOB (or similar platforms)
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- Confident using Microsoft Office
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- A polished, professional presentation for client-facing work
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- Strong memory for names and faces, and a genuine interest in people
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Why this role:

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This is a chance to join a business that prides itself on treating clients like family, not file numbers. If you like the idea of knowing your clients by name and being part of a close-knit, well-established local firm, this could be a great fit.

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- Join a well-established local business with a strong reputation and loyal client base built over many years
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- Work in a genuine family business environment where staff and clients are treated as part of the fold, not just numbers on a page
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- Enjoy the lifestyle that comes with regional Queensland living: less traffic, more affordable housing, and a genuine sense of community
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- Just a 30-minute drive from the coast, giving you easy access to the beach on weekends or after work
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- Secure, established local employer with room to build a long-term career
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📌 Office Administrator (Rockhampton)
🏢 CROSS Asia Pacific
📍 Rockhampton