Job Description

Mandalay Luxury Beachfront Apartments – Port Douglas QLD

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We are seeking an experienced Housekeeping Supervisor to oversee our cleaning staff and ensure our apartments are clean, presentable, and welcoming to our guests.

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Key responsibilities will include, but not be limited to:

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Ensure the cleanliness of guest rooms (including balconies), guest corridors, reception, linen rooms, and housekeeping store rooms.

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Assist in the selection, training and mentoring of housekeeping staff, coordinating a team of approx. 6-8 staff members (during peak times) and arranging staff breaks within required times.

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Assisting the team in cleaning our luxury apartments to the highest standard and managing that these are completed in required time frames.

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Checking of clean arrival rooms.

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Understand and ensure the secure usage and storage of cleaning/ chemical agents in line with health & safety regulations.

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Manage inventory of cleaning supplies and equipment.

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Collaborate with reception and management to report any maintenance issues.

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To be successful for this role:

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Can demonstrate at least 1-2 years previous hotel housekeeping experience or have had own cleaning business.

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Can multi-task, and work well in fast paced, high pressure situations

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Physically fit as our property is all stairs and some lifting is required eg. Linen, beds, equipment.

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Exhibit strong leadership, organisational, and communication skills.

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Lead by example, and be service-oriented with a keen eye for detail.

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The role is full-time, applicants must be flexible across a 7 day roster. Most weekends required.

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Hold valid working rights in Australia –this position is strictly for Australian citizens and permanent residents.

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📌 Housekeeping Supervisor (Port Douglas)
🏢 Mandalay Luxury Beachfront Apartments
📍 Port Douglas