Job Description

Graphic Designer (Customer & Stakeholder Management) - AO5

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Talenza | On behalf of a Queensland Government client
n Location: Cairns or Townsville

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About the Role

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Are you a creative storyteller who thrives on turning complex ideas into compelling visuals? Talenza is partnering with a Queensland Government department to find an experienced Graphic Designer to join their Communication and Stakeholder Management team in North Queensland, based in either Cairns or Townsville.

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In this role, you'll create visually engaging materials across print, digital, video and online platforms to support a regional stakeholder and community engagement program. From brochures and newsletters to social media content and video, you'll play a key role in how the organisation connects with the communities it serves.

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This is an office-based position, with flexible work arrangements available for negotiation following an initial probation period.

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What You'll Be Doing

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- Developing and delivering high-quality creative design solutions that align with the region's strategic objectives and connect with stakeholders and communities
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- Providing expert visual design and digital communication advice to regional executives, stakeholders and other internal teams, including guidance on branding, asset production and whole-of-government requirements
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- Building strong relationships with internal clients and multidisciplinary teams to translate complex information into clear, effective visual solutions
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- Designing, laying out and producing a diverse range of materials in line with corporate brand guidelines - videos, publications, brochures, newsletters, displays, maps, presentations, social media content and digital/print advertisements
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- Managing workflow and competing priorities using team systems and project management tools
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- Applying a customer-centred mindset to ensure creative outputs meet high quality, accessibility, budget and deadline requirements




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- Liaising with external suppliers - printers, illustrators, photographers, videographers and animators - to coordinate outsourced production and maintain brand consistency
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- Staying current with emerging trends in visual communication, digital design and creative technology
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- Contributing to the continuous improvement of visual communication processes and standards within the team
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- Collaborating with other graphic design teams across the organisation to share knowledge and support a consistent, coordinated approach to design
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What You'll Bring

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- Proficiency in design, publishing and video editing software (Adobe Creative Suite - Illustrator, InDesign, Photoshop, Premiere Pro; Microsoft Office Suite)
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- A basic understanding of Web Content Accessibility Guidelines (WCAG), including creating accessible PDFs and Word documents
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- A demonstrated ability to develop innovative, contemporary design solutions for complex communication needs
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- Proven experience producing high-level creative work for large corporate or government organisations
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- The ability to work effectively in a high-volume, fast-paced environment with robust problem-solving and organisational skills
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- The ability to manage multiple complex projects independently and adapt to shifting priorities
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- Experience working within corporate branding and style guidelines
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- Exceptional attention to detail, with strong time management and organisational skills
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- Minimum five years' experience as a visual communicator across graphic design, digital, visual or creative design
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- Tertiary qualification in Graphic Design or a related field, or equivalent industry experience
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- Knowledge of Queensland Government processes and policies
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This is a great opportunity to make a real impact on how a major Queensland Government agency engages with communities across North Queensland - bringing infrastructure and transport stories to life through compelling, high-quality design.

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📌 Graphic Designer (Cairns Regional)
🏢 Talenza
📍 Cairns Regional