Job Description

Company Description

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Truckline is Australia's go to destination for truck and trailer parts, accessories, and expert support. With over 70 years of industry experience and 45 locations nationwide, we are a trusted name in the heavy vehicle industry.

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We're proudly part of Bapcor Limited, one of Australasia's largest automotive aftermarket networks, with over 1,000 locations and 5,000+ employees across Australia, New Zealand, and Thailand.

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Job Description

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We're seeking an experienced and driven Account Manager to join our Cairns team.

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In this role, you will be responsible for managing and growing key customer relationships, driving sales performance, and delivering tailored solutions that support our customers' success.

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You'll work closely with internal teams and branch networks to ensure a seamless customer experience while identifying opportunities for growth.

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Key Responsibilities

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Customer Relationship Management

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- Build and maintain strong relationships with key accounts
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- Act as the primary point of contact for customer enquiries and support
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- Conduct regular customer meetings to understand needs and challenges
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- Ensure customers maximise value from our products and services
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Sales & Growth

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- Identify and execute upselling and cross-selling opportunities
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- Develop and implement strategic sales plans to achieve targets
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- Monitor account performance and mitigate potential risks
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- Collaborate with branch teams to drive business outcomes
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Account Planning & Strategy

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- Develop tailored account plans to maximise customer satisfaction and revenue
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- Conduct regular account reviews and provide actionable insights
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- Support consignment stock management in partnership with branches
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Reporting & Market Insights

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- Analyse sales data to identify trends and growth opportunities
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- Stay informed on industry developments and competitor activity
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- Provide regular reporting and recommendations to leadership
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Collaboration

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- Work cross-functionally with sales, marketing, product and finance teams
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- Contribute to broader sales strategies and initiatives
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Qualifications

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About You

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- Proven experience in account management or sales (automotive, truck, parts or related industry highly regarded)
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- Strong ability to build and maintain customer relationships
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- Commercially minded with a track record of achieving sales targets
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- Excellent communication, negotiation and problem-solving skills
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- Highly organised with strong time management capabilities
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- Comfortable using CRM systems and Microsoft Office
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- Willingness to travel as required
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Additional Information

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Why Join Bapcor?

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- Be part of a market-leading organisation in the automotive and commercial vehicle sector
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- Strong career development pathways across a national network
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- Work with respected brands in a growing industry
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- Supportive and collaborative team setting
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- Employee benefits including staff discounts, wellbeing programs and more
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Our Values

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At Bapcor, we live by our values:
n We give a damn
n We are in it together
n We get it done
n We do the right thing

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At Bapcor, we focus on what matters most — our customers, our people, and our communities.

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In return, you'll enjoy:

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- Career development opportunities across the Bapcor Group
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- Staff discounts across our brands
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- Industry-leading leave and wellbeing benefits
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- Paid birthday leave
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- Novated leasing options
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We're committed to building an inclusive workplace and encourage applications from people of all backgrounds.

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📌 Account Manager (Cairns Regional)
🏢 Truckline
📍 Cairns Regional