An exciting opportunity has become available for an experienced Accounts Receivable Officer to join our Finance team within a well-established manufacturing company on a 12-month fixed-term contract covering maternity leave. This role is responsible for managing the end-to-end accounts receivable function, ensuring timely collections, maintaining accurate customer accounts, and supporting continuous improvement across finance systems and processes.
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The successful candidate will have solid credit control experience, excellent communication skills, and a proactive approach to customer service and process improvement.
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Key Responsibilities
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- Manage new customer account applications, ensuring all documentation is complete and compliant.
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- Create and maintain customer records in Pronto and Microsoft Business Central, including updating customer details and maintaining internal ledger documentation.
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- Perform the full accounts receivable and credit control function, including:
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- Customer account maintenance
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- Debt collection and cash receipts
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- Credit claims processing
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- Managing credit holds
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- Monitoring debtor balances and sales order integrity
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- Month-end debtor ledger reconciliation and rollover
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- Administer Credit Insurance requirements, including:
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- Credit limit applications and increases
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- Customer credit reference checks
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- PPSR registrations
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- Monthly reporting of notifiable events to insurers
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- Prepare regular reports including:
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- Aged Debtors Report
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- Cash Collection Forecast
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- Bad Debt Reporting
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- Monthly commentary on outstanding debt for review by the Financial Accountant
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- Respond promptly to internal and external customer enquiries.
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- Record all customer communications accurately within the CRM system.
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- Maintain organised accounts receivable records and manage year-end audit documentation and archiving.
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- Administer customer rebate programs, including preparing rebate credit notes, providing sales reports, verifying rebate invoices, and reconciling rebate balance sheet accounts.
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- Complete internal audit activities as requested.
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- Provide support and back-up across the Finance team during periods of leave or peak workload.
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- Promote a high level of customer service and professionalism.
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- Support Quality Management System (QMS) requirements by ensuring processes remain compliant and effective.
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- Act as the primary contact for Pronto system enquiries and provide user support.
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- Assist with finance system enhancements and continuous improvement projects
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- Ad Hoc duties as per request
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Skills & Experience
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- Several years' experience in Accounts Receivable, Credit Control, or a similar accounting role.
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- Solid understanding of credit management principles and debt collection practices.
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- Experience using Pronto and/or Microsoft Business Central is highly regarded.
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- Strong administrative skills with excellent attention to detail.
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- Well-developed analytical and numerical skills.
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- Excellent communication and relationship-building abilities.
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- Experience working with offshore teams is advantageous.
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- Strong organisational and time management skills with the ability to prioritise competing tasks.
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- Advanced computer literacy and confidence using finance systems and Microsoft Office.
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- Self-motivated, proactive, and able to work independently as well as part of a team.
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