MUFG in Australia is seeking Customer Service Officers (Hub Specialists) to join the superannuation contact centre on a 6-month fixed term contract, with potential for extension. You will focus on delivering first call resolution and owning inquiries.
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The role emphasizes handling sensitive cases, achieving KPIs, and collaborating with the team while building superannuation knowledge and staying informed on industry trends.
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📌 Customer Service Hub Specialist -- First-Call Resolution Pro (Parramatta)
🏢 WKFC - Blacktown
📍 Parramatta
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