Job Description

IP.Glass is a world-class provider of enterprise networking, network security, and cyber security services.

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Key Responsibilities:

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Office, Administration & Resources

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- Manage day-to-day office operations, facilities, and supplies
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- Liaise with building management on maintenance, access, parking, and amenities
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- Maintain staging room equipment and consumables
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- Organise travel, accommodation, catering, and internal events
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- Manage company merchandise inventory, procurement, and distribution
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- Receive, stage, pack, and coordinate delivery of client hardware
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- Track deliveries and follow up with couriers and partners
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Inventory & Asset Management

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- Maintain accurate records of client and internal hardware
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- Manage RMA processes with vendors and clients
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- Ensure hardware is logged, stored, issued, and returned per internal processes
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Internal Sales & Customer Support

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- Provide internal sales and pre-sales support
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- Prepare and manage quotes, purchase orders, and sales documentation
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- Coordinate pricing, availability, and lead times with vendors
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- Track orders from quote through delivery and invoicing
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- Manage sales and service requests via the ticketing system
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- Act as the primary point of contact for order-related customer enquiries
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- Ensure explicit handover between sales, delivery, logistics, and finance
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Minimum 6-12 months experience in sales support or customer service is required

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Australian permanent residency or citizenship is required for this position

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📌 Office & Sales Coordinator (Ryde)
🏢 Ip.Glass
📍 Ryde