Job Description

Are you a sales professional with a "can-do" attitude and experience in the building materials sector? We are seeking a results-driven Account Manager to join our team in Wodonga.

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In this pivotal role, you will focus on achieving maximum sales profitability and market penetration by managing and growing a portfolio of assigned accounts. You will be the face of the business, utilizing a relationship-based approach to exceed customer expectations and position us as a partner that is truly easy to deal with.

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Account Manager - Building Materials

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Location: Wodonga, VIC

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About the Opportunity

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Are you a sales professional with a "can-do" attitude and experience in the building materials sector? We are seeking a results-driven Account Manager to join our team in Wodonga.

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In this pivotal role, you will focus on achieving maximum sales profitability and market penetration by managing and growing a portfolio of assigned accounts. You will be the face of the business, utilizing a relationship-based approach to exceed customer expectations and position us as a partner that is truly easy to deal with.

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Key Responsibilities

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- Strategic Account Management: Establish and maintain long-term business relationships with account customers to drive sales growth.
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- Sales Execution: Deliver on sales budgets and plans through regular telephone calls, in-person visits, and professional presentations.
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- Data-Driven Decision Making: Monitor sales KPIs (quoting, win/loss, and order bank levels) to initiate improvement plans and grow your territory.
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- Problem Resolution: Expedite the resolution of customer problems and complaints to ensure high levels of satisfaction.
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- Cross-Functional Collaboration: Work closely with estimating, production, and dispatch teams to ensure customer KPIs are met.
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- Market Intelligence: Keep abreast of market conditions, competitive activities,



and promotional trends to identify new product opportunities.
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- Safety Leadership: Comply with all safety policies and ensure customers understand safety procedures, particularly regarding site deliveries.
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Who You Are

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- Customer-Oriented: You anticipate client needs and seek information beyond the surface to match expectations with the right solutions.
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- A Strong Influencer: You have well-developed influencing skills and can build rapport through both formal and casual relationships.
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- Resilient & Persistent: You show perseverance when faced with tough challenges and can manage your time effectively while juggling multiple tasks.
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- Commercially Astute: You use data to make decisions and understand the trends affecting your territory.
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- Integrity-Driven: You are seen as a direct, truthful individual who takes ownership of your work.
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Selection Criteria

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- Experience: Minimum 3+ years of experience selling products within the building material market, ideally in a make-to-order or long supply chain environment.
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- Technical Skills: Ability to read and understand technical drawings and documents (training provided).
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- IT Literacy: Proficient in Microsoft Office (Outlook, Excel, and Word).
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- Communication: Excellent verbal and written communication skills with the ability to diffuse difficult situations.
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- Education: A Degree or Diploma in Business Studies or a related field is preferred, along with prior completion of skilled sales courses.
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Why Join Us?

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We value continuous improvement and provide opportunities for personal development to help you build your knowledge and skills. You will be part of a team that shares information and always looks for the best way to serve our customers.

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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

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We actively encourage applications from any background.

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📌 Account Manager - Building Materials (Wodonga)
🏢 Randstad
📍 Wodonga