Location: Croydon South, VIC
n Hours:15-20 hours per week
n Schedule:Flexible hours, Monday to Friday (office-based)
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We are looking for a highly organized and proactive Administration Assistant/Client Administrator to join our friendly team in Croydon South.
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This part-time role offers 15-20 flexible hours per week, with hours that can be worked between school hours, making it an ideal opportunity for someone returning to the workforce, a parent or carer, or anyone seeking a better work-life balance. The role is office-based and worked across Monday to Friday.
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Working closely with the Office Manager, you will play an important role in coordinating jobs, communicating with clients and subcontractors, and ensuring the smooth day-to-day running of our operations.
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Key Responsibilities
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- Monitor and manage client job requests received through our clients' online platforms.
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- Liaise with clients regarding job requirements and updates.
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- Obtain quotes from subcontractors for requested works.
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- Coordinate and schedule subcontractors to complete assigned jobs.
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- Monitor job progress and ensure all work is completed in a timely manner.
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- Close and finalize jobs once completed, ensuring all documentation is accurate and up to date.
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- Provide general administrative support to the Office Manager.
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- Perform data entry, filing, document preparation, and other office administration tasks as required.
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- Assist with basic bookkeeping duties.
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About You
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To be successful in this role, you will have:
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- Previous administration experience.
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- Basic knowledge of bookkeeping.
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- Excellent organizational skills with robust attention to detail.
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- Outstanding written and verbal communication skills.
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- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
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- The ability to manage multiple tasks and prioritize effectively.
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- A proactive approach with the initiative to work independently.
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- A professional and friendly manner when dealing with clients and subcontractors.
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- A reliable and positive attitude with a willingness to support the wider team.
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What We Offer
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- Flexible working hours that can fit around school hours.
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- A supportive and friendly team environment.
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- A varied role with responsibility and autonomy.
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- The opportunity to work closely with an experienced Office Manager.
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- A convenient office location in Croydon South.
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If you are an organized, self-motivated administrator who enjoys coordinating people, managing workflows, and providing excellent customer service, we would love to hear from you.