Job Description

Are you seeking a genuine work life balance?

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A roster which includes day and night shifts?

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Caloundra RSL is now seeking an experienced and motivated Duty Manager to join our dynamic and supportive management team. This is a fantastic opportunity to be part of an iconic hospitality venue that values career progression and recognises outstanding work. If you're a natural leader who thrives on mentoring others, solving problems, and creating a positive workplace culture, all while delivering exceptional customer service, we'd love to hear from you.

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Look no further...

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Located in the heart of Caloundra, Caloundra RSL Club is a vibrant hub of entertainment, dining, and community spirit. As a non-profit organization, we proudly support veterans and foster connections through our commitment to service and excellence.

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What we offer

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Full time = Up to $87,000 Base + Super + Meals

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Rotating Roster

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Half price gym membershipfor yourself and a family member with no lock in contract & a complementary personal training session every 6 – 8 weeks.

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Free access to Wellness programs

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Complementary barista coffee & soft drink

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Free parking

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Participation in our employee recognition and rewards program

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A robust on boarding process

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Ongoing training & growth opportunities

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The opportunity to work with a great team of hospitality professionals

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Your contribution

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Coach & develop the team through constructive & effective feedback with the aim to improve employee knowledge, performance & reduce staff turnover.

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Participate in andcoordinate innovationactivities relating to operations & service practices to improve the customer & employee experience.

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Lead by example through superior customer service, positive & effective communication & productivity.

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Demonstrate dispute resolution techniques to resolve staff and customer grievances in an efficient manner ensuring a positive business outcome is achieved.

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Work well under pressure with the ability to multi task.

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Efficiently & effectively report on customer and employee related incidents.

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Do you have

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A passion for exceptional customer service

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Sound knowledge and experience in hospitality

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A Police Check

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Caloundra RSL Services Club Inc is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Duty Manager (Caloundra)
🏢 Caloundra RSL
📍 Caloundra