Job Description

PC Repair Centre has been providing professional computer repairs and IT support to Melbourne customers since 1996.

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We are seeking an experienced and reliable Contract Onsite IT Support Technician to assist with residential and small business support throughout Melbourne.

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This opportunity would suit an independent technician, sole trader or IT contractor seeking versatile and ongoing work to complement their existing client base.

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Contract Onsite IT Support Technician

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PC Repair Centre – Kew East, Melbourne

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PC Repair Centre has been providing qualified computer repairs and IT support to Melbourne customers since 1996.

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We are seeking an experienced and reliable Contract Onsite IT Support Technician to assist with residential and small business support throughout Melbourne.

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This opportunity would suit an independent technician, sole trader or IT contractor seeking flexible and ongoing work to complement their existing client base.

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About the Role

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You will attend customer homes and business premises to diagnose, repair and support a range of computer systems, networks and related technology.

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Jobs will be allocated by our Kew East office based on your availability, experience and preferred service areas.

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Typical assignments may include:

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- Diagnosing desktop and laptop computer problems
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- Windows 10 and Windows 11 troubleshooting
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- Microsoft 365, Outlook and email support
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- Setting up new computers and transferring customer data
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- Wi‐Fi, internet and network troubleshooting
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- Printer and peripheral installation
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- Virus and malware removal
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- Hardware upgrades and component replacement
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- Data backup and recovery assistance
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- Remote IT support
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- General residential and small business IT support
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You will represent PC Repair Centre while attending customer sites and will be expected to provide professional, friendly and reliable service.

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Essential Requirements

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Applicants must have:

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- At least three years of IT support or computer repair experience
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- Strong Windows diagnostic and troubleshooting skills
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- Experience supporting Microsoft 365, Outlook and email
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- Good knowledge of networking, routers and Wi‐Fi
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- Excellent customer service and communication skills
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- A professional and presentable manner
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- The ability to work independently and manage onsite appointments
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- A current Australian driver's licence
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- Your own reliable vehicle
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- Your own mobile phone and suitable technician tools
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- An active ABN and the ability to submit invoices
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- Appropriate public liability insurance
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- The ability to travel between customer sites across Melbourne
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Highly Regarded Experience

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Experience in any of the following areas would be an advantage:

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- Microsoft 365 administration
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- Microsoft Entra ID and Intune
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- Windows Server and Active Directory
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- Business networks, firewalls and VPNs
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- Managed IT services
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- Remote monitoring and support tools
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- Apple Mac support
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- Cybersecurity and backup solutions
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What We Offer

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- Flexible contract work based on your availability
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- Competitive rates based on skills and experience
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- Ongoing opportunities for suitable contractors
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- A variety of residential and business support jobs
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- Administrative and technical support from our Kew East team
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- Clear job information before attending customer sites
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- Prompt payment of approved invoices
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- The opportunity to work with a respected and established Melbourne business
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There are no guaranteed minimum hours. The amount of work offered will depend on customer demand, your availability, location, performance and technical capabilities.

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About You

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You are an experienced technician who can quickly assess technical problems, communicate clearly with customers and complete work to a high professional standard.

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You understand that solid customer service is just as important as technical ability. You are punctual, trustworthy, organised and comfortable working without direct supervision.

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You must also be willing to follow PC Repair Centre's service, documentation, privacy and customer communication procedures.

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Location and Service Area

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Our office and workshop are located in Kew East, Victoria.

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Most assignments will be located across Melbourne's eastern and south‐eastern suburbs, although work may occasionally be available elsewhere in metropolitan Melbourne.

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Applicants may nominate their preferred suburbs and maximum travel distance.

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📌 Contract Onsite IT Support Technician (Williamstown)
🏢 PC Repair Centre
📍 Williamstown