This is a full-time 6M maternity leave cover opportunity, working on the ground across Cairns delivering local engagement that builds connectivity literacy - helping people understand their options, choose the right services and confidently connect to the nbn network.
n
Whether your background is in retail technology, telecommunications, consumer electronics, brand activation or customer experience, you'll use your communication skills to help people make informed decisions about their connectivity needs.
n
What You'll Be Doing
n
n
- Delivering targeted events and campaigns that build understanding of nbn services and technology.
n
- Create and leverage local events and activities that educate customers on how to connect, upgrade and optimise their service.
n
- Drive awareness and take-up of the best available nbn technology in each community.
n
- Collaborate and work with the Regional Development Engagement Manager to deliver the regional strategy and priorities.
n
- This role involves regular travel, giving you the chance to immerse yourself in diverse communities while delivering meaningful change.
n
n
About You
n
You're a confident communicator who enjoys connecting with customers, explaining technology and creating positive experiences.
n
You may come from a background in:
n
n
- Brand Ambassador / Experiential Marketing roles
n
- Telecommunications or technology retail
n
- Consumer electronics (e.g. JB Hi-Fi, Harvey Norman, The Good Guys, Apple, Telstra, Optus)
n
- Customer service, sales or retail environments
n
- Field marketing or product demonstrations
n
n
You'll bring
n
n
- Experience engaging customers face-to-face and creating memorable brand experiences.
n
- Confidence explaining technology products or services in a simple and approachable way.
n
- A passion for helping customers understand their options and make informed decisions.
n
- Strong relationship-building skills with diverse audiences.
n
- A proactive attitude and willingness to travel regularly across regional QLD.
n
n
What's in it for you?
n
CROSSMARK Australia is Australia's leading field sales and retail marketing agency that specialises in providing retail merchandising, field marketing, and in-store activation services.
n
We partner and help iconic brands and retailers to enhance their presence and performance in the marketplace.
n
Our Culture
n
n
- Recognised as a Great Place to Work Winner
n
- Monthly employee recognition awards celebrating outstanding contributions and achievements
n
- A strong commitment to diversity, inclusion and equal opportunity, including maintaining a zero gender pay gap
n
n
Health, Wellbeing & Support
n
n
- Free confidential Employee Assistance Program (EAP) support for all employees
n
- Access to professional wellbeing services through the Wellbeing Gateway
n
- Ongoing support with workplace injury management and return-to-work processes
n
n
Rewards & Lifestyle Perks
n
n
- Exclusive employee discounts through partner offers
n
- Access to retail and lifestyle discounts through our employee benefits platform
n
- Opportunities to get involved in community and sustainability initiatives
n
n
Sustainability & Community
n
n
- Proudly carbon neutral
n
- Volunteer opportunities including community tree planting days and environmental initiatives
n
n
Tools & Support for the Field
n
n
- Uniforms provided for applicable field-based roles
n
- Transparent dress guidelines to support safety, professionalism and comfort in the field
n
- Access to Type C first aid kits in applicable field-based environments, equipped with essential emergency supplies
n
- Company Car for business travel purposes.
n