Job Description

Are you looking for a role where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

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Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you'll enjoy a culture that's vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.

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Our Front Desk Receptionists:

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- Thrive on delivering best-in-class customer service
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- Crush day-to-day administrative tasks
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- Contribute creative ideas to enhance the resident experience
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- Communicate clearly and have fun in a supportive team environment
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- Engage with our future residents and assist them with reservations
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- Help residents with their arrival and departure
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- Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
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Do you have what it takes?

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- Robust customer focus and a passion for people
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- Commitment to work as part of a team and individually
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- Effective time management and organisational skills
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- A 'can do' approach to the work
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- Availability across a 7-day roster (no night shifts required!)
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- A background in hospitality or hotels is desirable but not a necessity
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What's in it for you?

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- Inclusion in a diverse, multi-cultural and fun team environment
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- Exposure to the Purpose-Built Student Accommodation sector
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- Development of business skills including sales, marketing and operations
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- Recognition of great outcomes, celebrating the wins as a team
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- Opportunity to step-up your game and be provided with future opportunities
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Sound like your idea of fun and think you can demonstrate these talents? Then this could be the role for you.

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📌 Front Desk Receptionist (Queensland)
🏢 Iglu
📍 Queensland