Job Description

Studio Coordinator - Combat Sports Studio

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At Underdog Evolution, we are a passionate, community-driven combat sports studio in Tecoma. We are dedicated to empowering our members through grappling (BJJ & Freestyle Wrestling) and striking (Muay Thai & Boxing). We pride ourselves on creating an inclusive, warm, and high-energy environment where every student is supported in achieving their personal goals.

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We are seeking an enthusiastic, self-motivated Studio Coordinator to join our team, take ownership of front-of-house operations, and help grow our studio community.

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About Underdog Evolution

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At Underdog Evolution, we are a passionate, community-driven combat sports studio in Tecoma. We are dedicated to empowering our members through grappling (BJJ & Freestyle Wrestling) and striking (Muay Thai & Boxing). We pride ourselves on creating an inclusive, warm, and high-energy setting where every student is supported in achieving their personal goals.

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We are seeking an enthusiastic, self-motivated Studio Coordinator to join our team, take ownership of front-of-house operations, and help grow our studio community.

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Who We Are Looking For

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This role is an ideal fit for:

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- An experienced Receptionist or Front-of-House Lead (especially within gyms, combat sports, or wellness) looking for greater autonomy, responsibility, and impact.
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- A university student studying Business or Marketing seeking real-world experience in operations, lead generation, social media, and coach management - mentored directly by an experienced former Marketing Director.
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If you love working with people, thrive on taking initiative, and want a role where your ideas actually get implemented, we want to hear from you!

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What You'll Be Doing

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As our Studio Coordinator, you'll move beyond basic desk duties to become the operational heartbeat during our peak training hours:

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- Member Experience & Sales: Warmly welcome members during peak class times, manage inquiries across all channels, guide prospective members through trial sessions, and work proactively towards monthly enrolment goals.
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- Coach & Schedule Coordination: Assist with class schedules, outreach to coaches when replacement cover is needed, and keep timetables updated in Gymdesk.
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- Member Engagement & Retention: Track student attendance, build genuine relationships with members, and proactively work to reduce member churn.
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- Basic Marketing Support: Capture daily social media story content (Instagram/Facebook), coordinate bi-weekly email newsletters using existing templates, and help design local print flyers via Canva.
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- Studio Operations & Reporting: Streamline reception workflows, update CRM records, manage retail/apparel stock, and prepare weekly metric reports.
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- Studio Upkeep & Cleaning: Keep reception, mat areas, and common spaces clean, orderly, and well-presented. Perform deep cleaning tasks regularly to ensure the studio maintains an immaculate appearance.
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Role Details & Roster

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- Position Type: Permanent Part-Time (30 hours per week).
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- Classification:



Fitness Industry Award 2020 [MA000094] – Level 4 ($30.66/hr weekdays, $38.33/hr Saturdays).
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- Schedule:n n
- Monday: 10:30 AM – 9:00 PM (1-hr unpaid break) (9.5 hrs)
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- Tuesday: 5:30 PM – 8:30 PM (3.0 hrs)
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- Wednesday: 4:30 PM – 8:30 PM (4.0 hrs)
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- Thursday: 10:30 AM – 1:30 PM & 5:30 PM – 9:00 PM (6.5 hrs)
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- Friday: 4:30 PM – 8:30 PM (4.0 hrs)
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- Saturday: 9:30 AM – 12:30 PM (3.0 hrs)
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Schedule Continuity: This is a long-term, permanent role. Shift schedules undergo a routine 6-month review in consultation with management to align with studio timetable adjustments and growth.

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What We Offer (Benefits & Perks)

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- Local Work: Work close to home in the Hills without the hassle of a long daily commute.
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- Family Perks: Generous discounted membership rates for your immediate family members.
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- Retail Discounts: Discounts on all studio apparel, gear, and shop stock.
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- Real Impact & Mentorship: Direct mentorship in marketing and operational management from business owners who value your input and initiative.
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About You (What Will Make You Successful)

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- A People Person: Exceptional interpersonal skills with a warm, empathetic approach to building rapport with members and visitors.
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- Proactive & Autonomous: A self-starter who looks for ways to improve processes, drive sales, and solve problems without needing constant supervision.
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- Organised & Detail-Oriented: Meticulous with administrative tasks, scheduling, CRM records, and weekly tracking.
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- Tech-Savvy: Comfortable using social media and willing to learn our gym management software (full system training provided!).
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📌 Studio Coordinator - Combat Sports Studio (Strathbogie Shire)
🏢 Underdog Evolution
📍 Strathbogie Shire