ParaQuad Industries is a not-for-profit social enterprise creating meaningful employment opportunities for people with disability through our Op Shops and recycling operations. We are excited to be opening a new Op Shop in Canningtonand are seeking an experienced, retail-savvy Shop Managerto lead the store from launch through to long-term success.
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About the Role
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As Shop Manager, you will be responsible for the day-to-day operations of the Op Shop, leading a diverse team that includes people with disability, volunteers, and retail staff. You will balance strong commercial outcomes with social impact.
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Key Responsibilities
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- Lead and manage all retail operations, including sales, merchandising, stock control, and visual presentation
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- Supervise, support, and develop staff and supported employees in an inclusive setting
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- Drive sales performance and achieve budget and KPI targets
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- Maintain high standards of customer service and community engagement
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- Ensure WHS, cash handling,
and compliance requirements are met
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- Contribute to the growth and sustainability of ParaQuad's social enterprise mission
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About You
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- Proven retail management experience (Op Shop experience highly regarded)
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- Strong leadership skills with the ability to coach and support a diverse workforce
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- Commercially minded with a passion for customer experience
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- Organised, hands-on, and confident in a fast-paced retail environment
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- Values-driven and committed to inclusion and community impact
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- Hold (or willing to obtain) a current NDIS check
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What We Offer
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- Salary Sacrifice up to $18200, increasing your take home pay
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- The opportunity to lead a brand-recent store from opening
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- A values-based organisation making real community impact
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- Supportive team environment
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