Job Description

Branski is an Australian-owned and grown home delivery and transport provider operating across Victoria and New South Wales. The company specializes in same-day, real-time tracked delivery solutions, connecting food suppliers, retail stores, and major supermarkets with customers for everything from fresh groceries and pre-prepared meals to large household and retail items.

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Additionally, through its vehicle hire division (Branski Rentals), the company offers flexible commercial and personal transport options—including cars, vans, people movers, and dual-compartment refrigerated trucks—featuring convenient "we come to you" delivery and pickup services.

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About the Role

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This is a varied, hands-on role supporting the day-to-day operations of our business. You'll be the first point of contact for our customers and delivery drivers.

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Working Hours

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Rostered hours between Monday to Friday.

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Key Responsibilities

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- Answering phone calls and responding to drivers/customer enquiries
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- Handling emails, invoices, and basic data entry in reservation software
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- Coordinating with the operations team
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- General office administration and support duties
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- Drafting and maintaining employment agreements for employees and contractors
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- Assisting with the preparation and submission of documentation for transport and logistics audits
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- Managing and tracking essential compliance documents for staff and contractors, including Driver's Licences, National Police Checks, and Responsible Serving of Alcohol (RSA) certificates
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- Providing day-to-day office support, including managing correspondence, maintaining company records, and assisting the management team with operational tasks as required
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About You

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- Teamwork skills: interaction with multiple personalities.
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- Proactive: able to find things to keep yourself busy as sometimes office will be quiet and you will have to find tasks to do.
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- Strong communication and customer service skills
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- Well-organised with great attention to detail
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- Strong computer proficiency across a wide range of software applications, with the ability to quickly learn new systems
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- Ability to multitask and work in a fast-paced environment
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- Reliable, punctual, and a team player
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- Previous admin or customer service experience
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- Minimum 1-2 years of administration or customer service experience required.
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What We Offer

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- Supportive and friendly team workplace
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- Opportunity to grow with a developing business
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- On-the-job training provided
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If you're looking for a stable role with variety and enjoy working in a customer service administration role, we'd love to hear from you.

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📌 Administration Assistant (Victoria)
🏢 Branski Rentals
📍 Victoria