Job Description

Medical Receptionist for Specialist Medical Clinic Casual/PPT

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We are looking for someone to join our friendly and motivated team.

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A medical receptionist is the liaison between patient and doctor and is crucial for a seamless, smooth clinical operation and for maintaining an exceptional standard of care to our patients.

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This rewarding role will provide opportunities for professional development, skills adding, and career growth. For 2-3 days per week, weekday roster. This is an prospect for a permanent part time position.

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We value loyalty, honesty and professionalism and will offer the same in return, in addition we offer a friendly, happy, versatile and supportive work environment with an attractive salary. Parking is available on site.

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The successful candidate will be friendly and work well in a busy team environment, be highly motivated, friendly, enthusiastic, reliable, diligent and organised.

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Key responsibilities

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- Reception duties: meet and greet patients, answer phones, schedule and manage appointment bookings
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- Liaise with patients, follow up patient enquiries, recalls and tasks
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- Attend to patients attending for phototherapy/ procedures / set up rooms
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- Work closely with doctors, practice manager/receptionists, nurses and dermal clinicians
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Candidate profile

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- Be professional and friendly with impeccable customer service skills
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- Have superior interpersonal, organisational,



time management and teamwork skills
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- Have strong communication skills and respect for patients and their privacy and information handling
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- Have a proven track record (please provide references) and relevant experience in a medical practice is a positive
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- Have a willingness to learn on the job, be flexible and enjoy a busy teamwork environment
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- Have knowledge of Medicare and billing processes
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- Be experienced and trained in medical software (preferably Genie)
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- Have experience in a Dermatology, Cosmetic or Plastic Surgery clinic (is desirable)
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- Have strong communication skills and respect for patients and their privacy and information handling
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- Have strong attention to detail, ensuring closing the loop and checking tasks completed
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- Understand all roles and responsibilities of medical practice stakeholders
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- Having experience with phototherapy is desirable
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- Have availability to work 2 -3 days per week Monday to Friday, in particular Wednesdays and Fridays.
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- Have ability to open or close shifts (745am open, 5 to 6pm to close). Flexibility to cover potential additional shifts would also be beneficial. Hours to be negotiated.
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- Have no restrictions on residency and have the right to work in Australia
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- Have a current working with children check, national Police check completed or evidence of application
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📌 Medical Receptionist for Specialist Medical Clinic Casual/PPT (Victoria)
🏢 Riversdale Dermatology
📍 Victoria