Commerce seeks a commercially minded Customer Success Manager to own a blended book of named and scaled accounts, driving retention, expansion, and renewal outcomes. You will lead strategic plans and scalable lifecycle programs that align with customer goals and measurable value.
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You will manage end-to-end lifecycle, from onboarding to renewal, with executive engagements and data-driven decision making. Collaboration with Sales, Product, Marketing, Support, and Operations is essential to
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📌 Strategic Customer Success Manager Hybrid Growth & Retention (New South Wales)
🏢 BigCommerce Pty
📍 New South Wales
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