The Ritz-Carlton Melbourne is seeking a Senior Guest Relations Manager to lead our guest relations and concierge teams, championing the Gold Standards and luxury service culture. You will drive personalisation, anticipate guest needs and elevate every interaction to create memorable experiences.
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Reporting to the Hotel Manager, you will partner with Front Office, F&B;, and Housekeeping to deliver seamless luxury experiences across all guest touchpoints and ensure our guests feel valued, recognised
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📌 Senior Guest Relations Leader - Luxury Hospitality (Victoria)
🏢 The Ritz-Carlton Hotel Company
📍 Victoria
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