Job Description

The role encompasses the internal support, customer service and sales support by:

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Processing of requests for orders, quotations, and monitoring the purchase cycle to ensure customer satisfaction.

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Answer warm Inbound Sales calls and send proposal to clients.

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Your background may include sales in one ofthe following industries: Vending machines sales, facilities management , energy retailing, insurance sales, charity donations, printing , logistics and/or holiday time-share sales.

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Monitor and advise internal customers of all relevant information such as lead times, expected delivery dates, delays or changes of Vending machines.

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Reconcile job related documents.

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Provide accurate information regarding availability of in-stock items.

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Flexible in relation to the nature of duties performed.

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Ensure customer issues are followed up in a timely manner to pre-empt escalation.

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Ordering stock for the business.

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First point of contact for customers and investors.

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Personal Assistant to the Director and assisting him with his other business ventures as and when required.

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Skills and experience

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You will be reliable, hands-on, and energetic about your role.

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Ability to work independently and proactively and be confident in offering feedback and solutions.

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Strong organisational and time management skills.

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Exceptional communication both written and verbal with the ability to build strong relationships with clients & other team members.

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Preference of a minimum two (2) years of Administration or internal sales experience. This is negotiable for the right candidate.

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Experience in use of computerised sales and/or purchasing systems an advantage.

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Strong computer skills including Word, Excel and other Microsoft products.

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Proven ability to learn recent systems quickly.

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Well-developed interpersonal and communication skills

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Proven outstanding customer service and quality focus.

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Experience in Vending Industry is Highly Preferable but not a necessary requirement.

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Basic Knowledge of Accounting package like Xero, MYOB etc. would be of advantage.

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A competitive salary commensurate with experience.

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Work in a small and highly team orientated business.

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📌 Office Assistant (Victoria)
🏢 Sva Vending
📍 Victoria