Job Description

Great perks and remuneration Work with industry - leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. Our work will take you in different directions We are seeking a Commercial Business Intelligence Analyst to join our team, with the option to work from our Sydney, Brisbane or Melbourne office.

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In this role, the Commercial Business Intelligence Analyst will support stakeholders by analysing customers, markets, offerings, and processes to enhance performance and enable profitable, insight-driven decisions. They will provide detailed information on customer behaviour, market conditions, business performance, and operational processes, while also helping to prioritise improvement initiatives.

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What will you be doing?

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- Support the development and rollout of frontline commercial strategy.
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- Conduct market, competitor, and business analysis.
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- Assess offerings from both market and internal performance perspectives.
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- Provide clear recommendations to support decision-making.
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- Help stakeholders understand business performance, trends, issues, and opportunities.
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- Present analytical findings to teams across the organisation and make recommendations based on analysis.
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- Serve as key user for CRM and other sales/marketing IT tools.
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- Gather and prioritise frontline requirements for CRM and related solutions.
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- Communicate requirements to area and global owners.
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- Support defining business and analytics requirements with clear scope and targets.
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- Understand data needs, availability, and limitations.
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- Act as the main link between business teams and IT/analytics specialists.
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- Support KPI definition and implementation.
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- Design and develop dashboards and data visualisations.
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- Contribute to building analytics capabilities, including training and communication.
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- Collaborate with data scientists and engineers to develop advanced analytics solutions.
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What are we looking for?

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- 5+ years' experience in a similar position.
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- Bachelor's degree in marketing, communications, economics, statistics, finance or related fields.
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- Master's degree in a related field an advantage.
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- Experience working in the construction industry an advantage.
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- Strong analytical, problem-solving, presentation, and collaboration skills.
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- Ability to manage multiple priorities and work both independently and in a team.
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- Proactive and self-driven, with the ability to influence stakeholders and a commitment to continuous learning.
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- Proficient in Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI, and other analytics tools.
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There's so much more to KONE than you may realise. Enjoy career progression opportunities within a global organisation.



Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work. Grow with comprehensive learning and development programs covering a wide range of professional skills.

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Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position. This role is being sourced directly by KONE.

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Keskitymme KONEella luomaan innovatiivista ja yhteistyöhön perustuvaa työskentelykulttuuria, jossa jokaisen panosta arvostetaan. Työntekijöiden sitoutuminen on meille avainasemassa, ja rohkaisemme jokaista osallistumaan ja jakamaan tietoa ja ideoita. Yritysvastuu on oleellinen osa yrityskulttuuriamme ja päivittäisiä toimiamme. Noudatamme eettisiä liiketoimintamenettelyitä ja pyrimme kehittämään yhdessä tekemisen kulttuuria, jossa työntekijät luottavat toisiinsa ja kunnioittavat toisiaan ja jossa hyvät suoritukset huomioidaan. Erinomaisena työpaikkana olemme ylpeitä voidessamme tarjota erilaisia kokemuksia ja mahdollisuuksia, joiden avulla saavutat ura- ja henkilökohtaiset tavoitteesi ja voit elää terveellisesti ja tasapainoisesti.

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Lue lisää https://www.kone.fi/tietoa-meista/KONE-uralle/avoimet-tyopaikat/

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KONEen tarkoituksena on muokata kaupunkien tulevaisuutta. Maailmanlaajuisena hissi- ja liukuporrasalan johtajana kuljetamme kaksi miljardia ihmistä päivittäin ja teemme hänen matkoistaan turvallisia, sujuvia ja luotettavia älykkään ja kestävän People Flow -ratkaisun avulla. Vuonna 2025 KONEen liikevaihto oli 11,2 miljardia euroa ja työllisti vuoden lopussa yli 60 000 työntekijää lähes 70 maassa. KONEen B-sarjan osakkeet on listattu Nasdaq Helsinkiin.

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📌 Commercial Business Intelligence Analyst (New South Wales)
🏢 Kone México
📍 New South Wales