Job Description

Australian Select Timbers is a leading national flooring wholesaler, supplying an extensive range of timber, laminate, hybrid and vinyl flooring products to retailers and commercial customers across Australia.

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We are seeking an organised, proactive and customer-focused Sales Support Administrator to join our Melbourne Head Office team in Dandenong South.

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Sales Support Administrator

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- Full time
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- Immediate start
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- Dandenong South
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- Monday to Friday
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About Us

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Australian Select Timbers is a leading national flooring wholesaler, supplying an extensive range of timber, laminate, hybrid and vinyl flooring products to retailers and commercial customers across Australia.

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We are seeking an organised, proactive and customer-focused Sales Support Administrator to join our Melbourne Head Office team in Dandenong South.

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About the Role

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Reporting to the Sales Support Supervisor, you will provide essential administrative support to our Sales Team while helping coordinate product samples, new product launches and product development activities.

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This is a varied role suited to someone who enjoys working in a fast-paced setting, managing multiple priorities and supporting both internal teams and customers.

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Key Responsibilities

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Your key responsibilities will include:

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- Coordinating product sampling, product launches and new product development activities
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- Managing B2B, B2C sample order administration, including processing, reviewing and arranging despatch
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- Providing day-to-day administrative support to the Sales Team
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- Maintaining accurate customer databases, product information and internal systems
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- Providing customer support through our B2B ordering platform
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- Assisting with the preparation of product inspection and after-sales reports
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- Generating monthly sales reports and other ad hoc reports as required
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- Liaising with Sales, Customer Service, Warehouse and Marketing teams
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- Responding to customer and sales representative enquiries in a professional and timely manner
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- Completing general administrative duties as required
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About You

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To succeed in this role, you will ideally have:

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- Previous experience in sales administration, customer service or office administration
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- Strong organisational and time-management skills
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- Excellent attention to detail and data-entry accuracy
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- Confident written and verbal communication skills
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- A positive, proactive and customer-focused attitude
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- The ability to manage multiple tasks and changing priorities
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- Strong computer skills, including Microsoft Outlook, Word and Excel
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- Experience using CRM, ERP or B2B ordering systems would be an advantage
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- The ability to work effectively both independently and as part of a team
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Experience within the flooring, building products, construction or wholesale distribution industry would be highly regarded but is not essential.

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Working Hours

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This is a full-time, office-based position.

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The working hours are 9:00 am to 5:00 pm, Monday to Friday.

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What We Offer

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- A stable, full-time position with a growing national company
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- A supportive and collaborative team environment
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- Ongoing training and support
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- Exposure to product launches and new product development
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- Opportunities to learn, develop your skills and grow within the business
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- Convenient Dandenong South location
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📌 Sales Support Administrator (Victoria)
🏢 Australian Select Timbers
📍 Victoria