Job Description

Are you an experienced Administrator or Client Services Coordinator looking to take the next step into your career?

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Our client, a highly regarded and progressive accounting and advisory firm, is seeking a strong tax administrator to join their Ballarat office. This role offers the opportunity to build on your practice administration experience while developing Personal Assistant responsibilities supporting senior leaders. Working within a supportive accounting team, you'll be responsible for a broad range of practice administration, compliance, and client service functions, while providing administrative support to Partners and senior staff.

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Key Responsibilities

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- Manage ATO administration, including client correspondence, records, payment arrangements and GIC remission requests.
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- Support ASIC compliance, including company registrations, annual reviews and statutory records.
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- Provide administrative support to Partners, including diary management, meetings and document preparation.
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- Manage client onboarding and off boarding, ensuring all compliance requirements are met.
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- Prepare engagement letters, proposals, reports, presentations and client documentation.
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- Assist with taxation administration, including IAS/BAS workflows, tax returns and lodgement deadlines.
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- Maintain practice management systems, client databases, workflows and electronic filing.
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- Coordinate billing, debtor follow-up and general practice administration.
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- Liaise with clients, accountants, regulators and stakeholders to resolve enquiries.
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- Contribute to continuous improvement of administrative processes and office procedures.
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About You

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- You will have 3+ years' experience in a Senior Administrator, Client Services Coordinator, Practice Administration or Executive / Personal Assistant role within an accounting firm.
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- Strong understanding of ATO and ASIC processes and accounting practice administration.
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- Experience using Xero Practice Manager (XPM), FYI Docs, FuseDocs, FuseSign, CAS 360 / BGL, ATOmate, Xero, or similar practice management systems.
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- Strong written and verbal communication skills with a professional, client focused approach.
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- Proactive, organised, and confident managing multiple priorities in a fast-paced environment.
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- Excellent document management, workflow coordination, and organisational skills.
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- High level of accuracy and attention to detail.
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- Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
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- Looking to expand your responsibilities into an Executive Assistant career path.
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What's on Offer

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- Enjoy a flexible and supportive working setting where work life balance is valued.
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- Be part of a supportive team that invests in mentoring, professional development, and long-term career growth.
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- Opportunity to step into a senior administration role with Personal Assistant responsibilities, working closely with Partners and senior leaders.
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Please note applicants must have full permanent working rights in Australia.

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We work across Melbourne, Sydney, Adelaide, Perth, and Brisbane.

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📌 Accounting - Administrator (City of Ballarat)
🏢 Rezonate Recruitment
📍 City of Ballarat