Job Description

We're looking for an experienced Senior Infrastructure Engineer who enjoys solving customer problems, delivering customer projects and remaining hands-on with technology.

n

This role sits within our Consulting team and is well suited to someone with experience in consulting or a Managed Services environment who enjoys implementing solutions, working directly with customers and taking ownership of technical outcomes.

n

You'll work across a variety of cloud and infrastructure technologies, delivering customer small projects / tasks independently. You'll have the opportunity to broaden your consulting experience while working with modern technologies across a diverse customer base.

n

About Idea 11

n

Idea 11 is an Australian-based, award-winning, full-stack IT consulting and managed services company specialising in cloud. We are a values-driven organisation with a strong focus on delivering high-quality outcomes for our clients, while building a high-performing, collaborative and supportive team environment.

n

About The Role

n

Working closely with the Head of Consulting, project managers and service delivery managers, you'll deliver high-quality infrastructure solutions for both existing and new customers.

n

Responsibilities Include

n

n
- Working independently to deliver smaller infrastructure tasks and small projects for our existing managed services customers
n
- Working as part of a project team to deliver larger infrastructure projects on new or existing customers
n
- Working directly with customers to understand requirements and recommend practical technical solutions
n
- Producing quality technical documentation and implementation notes
n
- Managing your work effectively while maintaining clear communication with customers and internal stakeholders
n

n

What You'll Bring

n

You're an experienced infrastructure engineer with a passion for delivering quality technical outcomes and solving customer problems.





n

You're organised, proactive and comfortable working independently while knowing when to collaborate with others. You communicate well, build trusted customer relationships and take pride in delivering work to a high standard.

n

You'll likely have experience working within a consulting or Managed Services environment and be looking to continue growing your consulting capability while remaining hands-on with technology.

n

Technical Expertise

n

You'll have experience across modern cloud and infrastructure technologies, with strengths in several of the following:

n

n
- AWS cloud infrastructure
n
- Microsoft environments (M365, Windows Server, Active Directory & Identity Services, Group Policy, DHCP etc.)
n
- Cloud Networking
n
- Virtualisation (VMWare, HyperV etc.)
n
- Backup and disaster recovery
n
- Infrastructure security best practices
n

n

Why work at Idea 11?

n

We're growing our Consulting practice and delivering modern cloud and infrastructure solutions for customers across a diverse range of industries.

n

You'll join a collaborative team where you'll have the opportunity to broaden your consulting experience, work across a variety of customer environments and continue developing your technical expertise.

n

We Also Offer

n

n
- A values and culture-driven organisation
n
- Flexible hybrid working arrangements
n
- Paid overtime and paid parental leave (in addition to Government entitlements)
n
- Company-funded certifications (pass or fail)
n
- Dedicated time and support for continuous learning and development
n
- Exposure to modern, complex, and next-generation environments
n
- Regular company-wide social events
n
- Recognition and reward programs
n
- A supportive, collaborative, and high-performing team environment
n

n

Eligibility & Location

n

n
- Australian Citizen or Permanent Resident
n
- Brisbane CBD based (with adaptable WFH arrangements)
n

n

Strictly no recruitment agencies.

#J-18808-Ljbffr

📌 Senior Systems Engineer - Infrastructure & Cloud Small Projects (Queensland)
🏢 Idea 11
📍 Queensland