Job Description

1mo ago , from Our Mob - Job Board for First Nations Jobseekers

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At UPA Aged Care Solutions, we do more than provide care, we help people live with dignity, independence, and confidence in their own homes and communities.

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As a respected not-for-profit organisation, we are driven by strong values and a genuine commitment to improving the lives of older Australians through Residential Aged Care, Home Care, and Retirement Living services.

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We're looking for an enthusiastic and people-focused Home Care Team Leader to join our growing Hunter team based in Wallsend. If you're passionate about leadership, thrive in a supportive environment, and want a role where your work truly matters, we'd love to hear from you.

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Why You'll Love Working With UPA

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- Above Award Pay- $39.80–$40.00 per hour
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- Generous Salary Packaging:
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- Up to $15,900 for living expenses
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- Up to $2,650 for entertainment benefits
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- Retention Bonus for permanent employees
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- Adaptable Work Arrangements supporting work-life balance
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- Wellness Program and Employee Assistance Program
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- Ongoing Training and Career Development
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- Supportive and Collaborative Team Culture
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- Make a Positive Impact in Your Local Community
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About the Role

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As our Home Care Team Leader, you'll be at the heart of service delivery, leading a dedicated team of Care Workers who provide exceptional, person-centred care to older Australians.

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You'll inspire and support your team to help clients remain protected, connected, independent, and living well at home.

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Working closely with the Home Care Service Manager, you'll play a key role in workforce planning, mentoring,



service coordination, compliance, and team development.

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Key Responsibilities

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- Lead, coach and support Care Workers to deliver outstanding care
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- Foster a positive, engaged and high-performing team culture
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- Coordinate rosters and manage workforce requirements
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- Assist with recruitment, onboarding and staff retention
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- Facilitate team meetings and professional development activities
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- Mentor new employees and support ongoing learning
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- Ensure compliance with Aged Care standards, policies and procedures
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- Conduct safety audits, risk assessments and promote safe work practices
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- Act as a trusted leader and role model across the service
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About You

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You're a compassionate leader who enjoys bringing out the best in people and making a meaningful difference in the lives of others.

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To Be Successful, You'll Bring:

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- Certificate III in Individual Support, Community Services, Aged Care, or equivalent
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- Current First Aid Certificate (or willingness to obtain)
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- Experience leading, supervising or mentoring teams
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- Strong communication and relationship-building skills
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- Knowledge of Aged Care legislation and Quality Standards
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- Excellent organisational and problem-solving abilities
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- Current unrestricted Driver Licence
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- A commitment to person-centred care and continuous improvement
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Pre-Employment Requirements

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Successful applicants must hold the right to work in Australia and be willing to undergo:

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- National Criminal History Check
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- Relevant pre-employment checks
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- Vaccination requirements in line with UPA's Immunisation and Vaccination Policy
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Employment is subject to satisfactory screening outcomes and verification of work rights.

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Join a Team That Cares

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At UPA, every day is an prospect to make someone's life better. Whether you're supporting clients, mentoring staff, or driving service excellence, your contribution will have a lasting impact.

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Ready to lead with purpose?

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To learn more about UPA and explore current opportunities, visit www.upa.org.au

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Diversity & Inclusion

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UPA proudly celebrates diversity and welcomes applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals, veterans, refugees, people with disability, and people of all ages and backgrounds.

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We are committed to creating an inclusive workplace where everyone belongs. If you require adjustments during the recruitment process, we're here to support you.

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This job was originally advertised via Our Mob - The Job Board for First Nations Jobseekers.

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📌 Team Leader - Hunter Home Care (New South Wales)
🏢 UPA Corporation Bhd
📍 New South Wales