Job Description

Medical Secretary - Job Share Prospect

n

Litton Andrews – Providing comprehensive medical and healthcare recruitment, consultancy, training, and business solutions, delivering the best staffing, practice management, and professional development services.

n

An exciting opportunity exists for 2 experienced and professional Medical Secretaries to join the specialist practice of a highly respected Orthopaedic Surgeon, working together in a job-share arrangement.

n

Renowned for delivering exceptional patient care, this established specialist practice provides comprehensive diagnosis and treatment for a broad range of foot and ankle conditions, from common injuries and sports-related conditions through to advanced reconstructive procedures. Supported by a highly experienced and dedicated clinical team, the practice is committed to providing personalised, compassionate care throughout every stage of the patient's treatment journey.

n

If you are an organised, compassionate and proactive Medical Secretary who enjoys working in a collaborative, patient-focused environment, this is an opportunity to become part of a well-established and highly regarded specialist practice.

n

Key Duties and Responsibilities (including but not limited to):

n

n
- Preparing for and coordinating specialist patient clinics to ensure they run efficiently.
n
- Managing all incoming telephone enquiries and providing a professional, compassionate first point of contact for patients.
n
- Coordinating appointments and maintaining the busy diary of a Specialist Orthopaedic Surgeon.
n




- Processing consultation billing accurately and efficiently.
n
- Maintaining patient records, correspondence, appointments and accounts using Clinic to Cloud practice management software.
n
- Working closely with the Practice Manager/Registered Nurse to prepare patient theatre quotations, coordinate theatre bookings and process theatre billing.
n
- Managing medical administration, specialist correspondence and daily practice operations to support the smooth running of the clinic.
n
- Liaising with patients, hospitals, referrers and other healthcare professionals to ensure a seamless patient experience.
n
- Ensuring patient confidentiality is maintained at all times and administrative processes comply with practice policies and relevant healthcare standards.
n

n

To be successful in this role, you will demonstrate the following skills, experience and personal attributes:

n

n
- Proven experience as a Medical Receptionist or Medical Secretary within a private specialist or surgical practice.
n
- Previous experience using Clinic to Cloud software, or similar practice management systems such as Genie, Gentu or Xestro, will be highly regarded.
n
- Sound knowledge of Medicare, DVA,



WorkCover and Private Health Fund billing and administrative processes.
n
- A genuine commitment to delivering exceptional patient care with a warm, compassionate and professional approach.
n
- The ability to build strong relationships with patients, specialists, referrers and colleagues while contributing positively within a small, collaborative team.
n
- Exceptional organisational and time management skills, with the ability to effectively prioritise competing tasks in a busy environment.
n
- Highly developed administrative skills, with a proactive approach to identifying and implementing process improvements.
n
- Excellent written and verbal communication skills, with strong attention to detail.
n
- Fast, accurate data entry skills and confidence working across multiple systems.
n
- Immaculate personal presentation and a professional manner at all times.
n
- A positive, adaptable and reliable work ethic, with the ability to work independently while supporting the wider team.
n

n

Remuneration:
n An hourly rate of $38–$45 plus superannuation will be offered to a suitably experienced candidate. This is a flexible part-time job-share opportunity, with the practice open to discussing a combination of days and hours to create a suitable working arrangement. Accessible parking options are available and the successful candidates will join a highly respected specialist surgical practice with a supportive and professional team environment.

#J-18808-Ljbffr

📌 Medical Secretary - Job Share Opportunity (Queensland)
🏢 Litton Andrews
📍 Queensland