Job Description

Head of Commercial and Contract Services

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Head of Commercial and Contract Services

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About Trident Services Australia

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Founded in 1996, Trident Services Australia is one of Australia's leading providers of integrated security and cleaning services. As a proudly 100% Australian-owned organisation, we employ more than 2,500 people across Queensland, Recent South Wales, Victoria, South Australia and the Northern Territory.

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Our success is driven by strong relationships, operational excellence and our commitment to creating safe, inclusive and high-performing workplaces. We believe our people are our greatest asset and are dedicated to providing meaningful career opportunities, professional development and an environment where individuals and teams can thrive.

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The Opportunity

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Lead Commercial Excellence. Shape Sustainable Growth.

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We are seeking an accomplished Head of Commercial and Contract Services to join our senior operations team in Brisbane.

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Reporting to the EGM - Operations, this pivotal role will provide strategic leadership across procurement, commercial management, estimating, tendering and risk functions. You will play a key role in driving sustainable business growth, strengthening commercial capability and ensuring robust governance throughout the pre-contract and commercial lifecycle.

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This is an opportunity for an experienced commercial leader to influence organisational strategy, optimise value creation and support the continued growth of a successful Australian-owned business.

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Key Responsibilities

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Strategic Leadership

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- Lead and develop high-performing procurement, commercial, estimating and tendering teams.
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- Foster a culture of accountability, collaboration, innovation and continuous improvement.
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- Strengthen organisational capability through effective leadership,



coaching and professional development.
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- Drive operational efficiency and contribute to broader business improvement initiatives.
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Commercial Governance, Risk and Compliance

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- Establish and maintain effective commercial governance frameworks, policies and processes.
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- Manage commercial, contractual, procurement and public liability risk frameworks.
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- Ensure procurement and commercial activities comply with organisational policies, WHS obligations and legislative requirements.
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- Provide executive-level reporting, risk insights and recommendations to support informed decision-making.
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Tendering, Estimating and Business Growth

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- Lead major tender submissions, proposals and commercial opportunities.
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- Develop robust estimating processes to support competitive and profitable business outcomes.
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- Improve bid strategies, market opportunities and contract growth initiatives.
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- Ensure commercial and risk reviews are completed for significant tenders.
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- Maintain strong governance over contractual obligations, service levels and key performance requirements.
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Procurement Excellence

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- Develop and implement procurement strategies that maximise value, efficiency and supplier performance.
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- Enhance procurement systems, processes and reporting capabilities.
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- Ensure appropriate commercial evaluation, negotiation and contract management practices are applied.
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About You

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You are an experienced commercial executive with a strong background leading procurement, tendering and commercial functions within complex operational environments.

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You will bring:

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- 8–10+ years' experience in senior commercial, procurement or pre-contract leadership roles.
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- Experience managing significant commercial portfolios, preferably within facilities services, security, technology, asset management or related industries.
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- Proven success leading major tenders, contracts and procurement programs.
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- Strong financial acumen, including budget management and P&L; responsibility.
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- Demonstrated capability in commercial strategy, contract negotiation and risk management.
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- Strong understanding of WHS, compliance and regulatory obligations.
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- Exceptional stakeholder management and executive communication skills.
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Qualifications

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Essential:

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- Tertiary qualification in Business, Commerce, Accounting, Economics, Law or a related discipline.
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Desirable:

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- MBA or postgraduate leadership qualification.
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- Relevant professional certifications in procurement, commercial management or contract administration.
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Why Join Trident?

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At Trident Services Australia, you will join an organisation that values integrity, teamwork, accountability and continuous improvement.

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We offer:

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- Competitive executive remuneration of $170,000–$195,000 plus superannuation.
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- A key leadership role with significant influence across the organisation.
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- The opportunity to shape commercial strategy and support future business growth.
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- A collaborative and supportive executive environment.
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- Professional development and career growth opportunities.
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- The opportunity to make a meaningful impact within a growing Australian-owned organisation.
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📌 Head of Commercial and Contract Services (Queensland)
🏢 Trident Services Australia
📍 Queensland