Job Description

Select how often (in days) to receive an alert: Create Alert

n

Agfa is a leading supplier of analogue and digital imaging systems and IT solutions, mainly for the healthcare sector and printing industries. We offer leading edge technology, affordable solutions and cutting-edge ways of working, based on an in-depth understanding of the businesses and the individual needs of our customers. With a focus on sustainability, our aim is to create value not only for our customers, but also for society as a whole, by helping to build a more sustainable future.

n

Agfa Radiology Solutions has an excellent opportunity for a highly motivated, customer-focused Application Specialist to join our Professional Services team.

n

As an integral member of the Professional Service team, your role will be to provide training, education and applications support service and expertise for a range of Agfa Radiology Solutions products & solutions in order to meet customer and business requirements. Products include general X-ray, fluoroscopy, U-arm, mobile systems, retrofit systems and DR detectors, as well as CR systems and medical film printing solutions.

n

This position is preferably based in Sydney, although candidates based in Melbourne and Brisbane will also be considered.

n

Reporting to the National Services Manager, you will be responsible for:

n

n
- Participating in on-site product installations working closely with the Service team, including the provision of training of customers in the use and maintenance of new equipment.
n
- Analysing customer-specific clinical structure and processes and consult the customer on best fitting processes and solution usage.
n




- Providing presales Application Support through demonstrations and presentations to customers and business groups.
n
- Attending & developing training courses and workshops to maintain high levels of product knowledge on primary and secondary specialisations.
n
- Supporting the Sales team with product demonstrations and tender preparation.
n
- Providing post-sales Application Support including site response or telephone/remote support to ensure issues are resolved in a timely manner.
n

n

This role will require:

n

n
- Tertiary qualification in Medical Radiography and/or Information Systems
n
- At least 1-2 years solid experience in clinical radiology environment
n
- Experience in a healthcare modality applications support role is highly desirable.
n
- DR experience (preferably on Agfa products) as well as Network Skills will be highly regarded.
n
- Continuous learning orientation, keeping abreast of new and emerging technologies & markets.
n
- Well-developed analytical, diagnostics and problem resolution skills.
n
- Excellent communication, presentation and interpersonal skills.
n
- Ability to gain respect through credibility, reputation, and technical expertise and,
n
- Ability to travel as required, both interstate and on occasions, overseas.
n

n

To comply with customer and/or state health policies, you may need to be vaccinated against preventable diseases.

n

Must be eligible to live and work in Australia.

n

n
- We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation package.
n

n

Job Segment: Radiology, Developer, Pre-Sales, Radiographer, Medical Research, Healthcare, Technology, Sales

#J-18808-Ljbffr

📌 Clinical Application Specialist (New South Wales)
🏢 Agfa-Gevaert
📍 New South Wales