- Support claims teams by coordinating and progressing claim activities
- Arrange appointments, travel and accommodation for injured workers
- Liaise with providers to obtain clinical notes, reports and other required information
- Organise medical investigations, police reports and interpreter services
- Maintain accurate claim records
- Prepare supporting documentation and correspondence

Requirements

- Strong computer literacy and ability to quickly learn new systems and navigate multiple platforms
- Excellent attention to detail and time management
- Ability to meet deadlines and stay organised
- Ability to work independently and in a collaborative, diverse team environment
- Explicit and professional written and verbal communication skills
- Proactive approach to queries and follow-ups
- Solid data entry experience, with accuracy and confidentiality highly regarded

Core Competencies





Demonstrates strong organizational skills and attention to detail in managing claims activities, while effectively coordinating with various stakeholders and maintaining accurate records. Proficient in data entry and communication, ensuring timely follow-ups and documentation preparation.

Highest-signal resume keywords

- Claims Coordination
- Data Entry Experience
- Attention To Detail
- Written And Verbal Communication
- Time Management

ATS Optimization Keywords

Soft Skills

- Organizational Skills
- Proactive Approach
- Ability To Work Independently
- Collaboration Skills

Industry Keywords

- Claims Activities
- Clinical Notes
- Medical Investigations
- Supporting Documentation
- Confidentiality

Tools & Technologies

- Computer Literacy
- Multiple Platforms Navigation

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📌 Administrative Assistant (Parramatta)
🏢 Jobtailor
📍 Parramatta