Job Description

Full-time | SCHADS Award Level 5 | Melbourne-based hybrid and mobile role

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Children First Foundation is seeking an experienced health professional and people leader to manage our Miracle sMiles program, supporting disadvantaged children from developing countries to access life-saving and life-changing surgery in Australia.

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This is a hands-on leadership role - not a desk-only position. You will lead an established team while remaining actively involved in supporting children and families through treatment, rehabilitation and their safe return home.

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FULL Position Description here - https://www.childrenfirstfoundation.org.au/common/Uploaded%20files/2026-07-31%20MsM%20Manager%20PD.pdf

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The role

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Reporting to the CEO, you will:

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- Lead the safe, effective and culturally responsive delivery of the Miracle sMiles program.
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- Coordinate family-centred support before, during and after surgery.
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- Lead and develop staff and volunteers.
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- Support children and families at appointments, hospital admissions and discharges, airport transfers and accommodation.
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- Work closely with hospitals, surgeons, allied health professionals, accommodation providers and community organisations.
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- Champion child safeguarding in all you do.
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- Manage program risks, budgets, records and reporting.
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- Participate in a shared after-hours on-call roster when children are in Australia.
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- Clinical treatment decisions remain the responsibility of the treating medical team.
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About you

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You will bring:

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- A tertiary qualification in nursing, allied health or another relevant discipline.
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- Experience in complex care, health-program coordination or a comparable setting.
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- Demonstrated experience leading and developing staff.
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- Solid professional judgement, risk-management and escalation skills.
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- Sound child safeguarding knowledge and experience.
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- The ability to build trusted relationships with children, families, health professionals and diverse stakeholders, while also maintaining professional boundaries.
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- Experience working with culturally and linguistically diverse families.
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- Strong communication, organization and budget-management skills.
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- A current full Australian driver licence.
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- Capacity to work flexibly, travel interstate and participate in the on-call roster.
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- Current registration as a Registered Nurse is highly desirable. Candidates with substantial, directly comparable health-program experience will also be considered.
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What we offer

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- Competitive SCHADS Level 5 remuneration, plus salary packaging and salary sacrifice benefits.
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- Use of a company car and phone.
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- A genuinely flexible, family-friendly and hybrid work culture.
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- Ability to work across four or five days, where program needs allow.
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- Confidential Employee Assistance Program.
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- Meaningful work with measurable impact on children's lives.
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- A supportive team and the opportunity to help shape a growing organisation.
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- The role combines working from home, weekly attendance at our Bourke Street office and regular work at hospitals, accommodation providers and other program locations.
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Children First is a child-safe organisation. Its recruitment and selection procedures reflect our commitment to the safety and protection of children in all our activities. As part of the selection process, candidates must undergo a Working with Children's Check and National Police Check and sign the Child Safeguarding Policy and Code of Conduct.

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📌 Miracle sMiles Manager (Victoria)
🏢 Children First Foundation
📍 Victoria