Job Description

Manage daily shopping centre operations and ensure smooth centre performance

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Build and maintain robust relationships with tenants, customers, contractors, owners, and stakeholders

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Manage tenant communications, retailer engagement, and customer experience initiatives

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Coordinate facilities management, cleaning, security, maintenance, and compliance activities

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Monitor centre presentation, safety standards, and operational performance

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Financial & Property Management

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Prepare and manage the centre's annual budget, quarterly forecasts, and outgoings reconciliation in accordance with the Retail Leases Act 2003 (Vic)

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Monitor rent collection, arrears, and tenant financial compliance

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Analyse tenant sales and turnover rent data to identify opportunities to optimise centre income

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Liaise with accounts/finance teams, owners, auditors,



and external stakeholders regarding financial performance

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Assist with financial reporting and provide regular updates on asset performance

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Support marketing campaigns, events, and community engagement initiatives

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Work with marketing partners and retailers to promote the centre and improve customer engagement

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Stakeholder & Contractor Management

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Coordinate contractor performance and ensure services are delivered in accordance with agreements

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Manage operational issues and follow up on maintenance requirements

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Provide regular reporting and updates to management and property owners

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General

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Travel regulary between Melbourne and Bendigo sites as required

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📌 Centre Manager - Melbourne & Bendigo
🏢 Spacely Management
📍 Bendigo