Job Description

Full time, Permanent

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- Friendly, supportive working environment
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- Diverse job role
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- Company Fuel Card and E-Tag
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- Company Laptop
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Requirements

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- Minimum of 3 years of experience within an I.T support and network engineer role
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- Current Australian drivers licence and a reliable vehicle
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- Robust Microsoft Server / Exchange / AD experience
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- Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID
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- Solid Networking and Firewall experience
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- Well-developed analytical and problem-solving skills
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- Excellent communication and time management skills
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- Experience with VOIP systems, we sell 3CX
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- Ability to work independently and as part of a team
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- Ability to take ownership of work and follow through with customers
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- Availability Monday to Friday (9:00am to 5:30pm)
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- Ability to action callouts when required
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- Availability for overtime when required
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Good to have Requirements

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- Experience with WatchGuard Branded firewalls
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- Experience with Sophos Cloud Anti-Virus software
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- Experience with Connect Wise ticketing softwaren

Responsibilities

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- Provide support for Microsoft Windows desktop and servers / Entra ID connected clients
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- Monitor networks and servers
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- On Premises and Cloud systems Implementation and Maintenance
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- Liaise with external software and hardware vendors when required
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- Server and Cloud rollouts and workstation configurations
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- Log job details and resolutions (We use ConnectWise)
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📌 Support Technician (Victoria)
🏢 Appentency Recruitment Services
📍 Victoria